General Motors Complaints and Reviews

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  • Customers like
    • Salesman1
    • Ford dodge1
    • Faulkner gmc and buick1
  • Customers don't like
    • No customer support6
    • Lemon5
    • Service techs4

Took my truck in because the window won't go down. The service department turn around and blame it on having the tints on. I have a pumper to pumper coverage on the truck. It was the worst bs I've ever head Add comment

  • 1 day ago
  • Dealers
  • Norcross, Georgia
  • Chevrolet Cruze Water Pump
  • 3
  • REVIEW RATING 3/5

What a experience I had! Don't go back to the one on Satellite Blvd. David doesn't know how to handle his customers. Gm Senior Manager was trying to contact them about a water pump that went out on my Cruze. The warranty was extended to 150,00 miles. Which was covered by Chevrolet, I don't know anything about vehicles thinking the hose came with it. Full of bull!!!! Asking me to pay 96.00 for... Read more

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2014 camero reverse problem took it to springhill motors & was told GM won't pay mechanic to find the problem/drives like dream but can hear a rattle!!! Really who says that!!! Very unsatisfied with GM Add comment

  • Jun 27
  • Service Centers and Customer Services
  • Kelowna, British Columbia
  • Car Repair
  • 1
  • REVIEW RATING 4/5

Took auto to a GM Dealership repair shop. Paid $1,818.00 but the locks still do not work properly.. Electric key will not open doors and trunk and all doors do not lock properly. Must take auto back to same Dealer but I will demand they fix the locks at no cost to me. I have written to General Motors but have not received a reply. If this issue is not resolved I will ask Visa to reverse the... Read more

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  • Jun 24
  • Service Centers and Customer Services
  • Bellefontaine Neighbors, Missouri
  • Auto Heater Repair
  • 6
  • REVIEW RATING 4/5

Johnny Londoff in saint louis, Mo, did not address my concerns, or needs, I have a 2010 Malibu which always run hot, two thermostats were put in my car, it still ran hot, they never tried to find out why car was over heating. I called GM two times, I was sent to another GM dealer Gateway gmc, they were kind, polite, and found a crack in the engine block, that's where antifreeze was going. Johnny... Read more

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  • Jun 23
  • Service Centers and Customer Services
  • Centereach, New York

I brought my 2004 Saturn Vue in for an ignition recall to a dealer on Long Island. The car was supposed to be ready on Monday and now on Tuesday. The wrong part came in and I am still waiting for my car. Five days is long enough. It seems that they look at the car at the end of the day and I keep checking with them to no avail. I live at lead 13 miles away and dont want to go there without... Read more

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  • Jun 22
  • Service Centers and Customer Services
  • Upper Marlboro, Maryland
  • 2001 Chevrolet Impala
  • 9
  • REVIEW RATING 5/5

I am posting this complaint to point out three dissatisfying results of using a GM Product that I have purchased. First, the specifications of my car: 2001 Chevy Impala, pre-owned by at least two owners, less than 29,000miles (currently), and GM has 9 recalls on this specific car. Car was produced in Canada and is currently owned in the State of Maryland. I will assume the responsibility for not... Read more

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  • Jun 18
  • Dealers
  • Grafton, Massachusetts
  • 17
  • REVIEW RATING 4/5

I have filed a complaint with the MASS Attorney generals office and they have agreed to mediate my problem with GM. GM on the other hand is now spending more resource's fighting me then trying to help. There legal department is now asking me to fax them a copy of my registration. But they will not tell me why they need it. They already have all information they need. They even threatened me ... Read more

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  • Jun 18
  • Dealers
  • Calgary, Alberta
  • 2008 Pontiac Grand Prix
  • 2
  • REVIEW RATING 4/5

This car has cost me nothing but money, I have never put so much money on repairs to "any" car I have owned in my life. I have spent $4000.00 in repairs the past 2 years. Harmonic Balancers, ignition control modules, coils, new plugs more than once in the past 18 month, what's with that!! Not to mention the clear coat that is pealing all down the passenger side of my car, and when brought up to... Read more

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  • Jun 18
  • Dealers
  • Fort Wayne, Indiana
  • 2005 Chevrolet Cobalt
  • 6
  • REVIEW RATING 4/5

I have a 2005 Chevrolet cobalt and the vehicle has been nothing but problems which gm cares nothing about, power steering assistance is faulty and recalls are available but not for my specific vin number. The car is a death trap and similar vehicles have killed before and will kill again. The power steering goes out suddenly while you are driving making it very difficult to control which is... Read more

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