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  • Customers like
    • Salesman 4
    • Dealership 3
    • I like the pickups and vans 3
  • Customers don't like
    • No customer support 8
    • Company refuses to recognize problem 7
    • Run around for warranty work 6

2011 Lacrosse sunroof explodes at freeway speed, no overpass, trees or traffic within miles, was not a rock, it was a OEM design flaw, i thought it would be covered, not, but here's the bigger issue right now, they have had it for 3 weeks, only to inform me that there is no date for the part to be available, I am paying for the rental, now I need to rent by month with no end in sight, I will be... Read more

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After the 5th recall notice for my Chevy Malibu, some of which claim to deal with potential life threatening situations.We asked GM customer service to provide us with $ for a rental car as I drive 500 miles weekly and did not feel like dying. They said they would call us back, they did and they said NO. Funny because all of the recall notices said," unfortunately the parts are currently not... Read more

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Bought this vehicle used in Aug 2015. In October, it started stalling out on me at stop lights or while shifting it into gear from a parked position. Took it to dealer 11/13/15 and code was camshaft actuator. Replaced faulty solenoid. 1/16/16 Notice oil leak as getting ready to leave for work. Drive to dealer instead. 1/4 mile from dealer car engine goes into reduced power mode. Coast into... Read more

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I bought a Gm car new right off the car lot. A have bought many Gm cars and trucks over time but now im done. GM would not listen to my complaints. I paid 35 thousand dollars for that piece of ***. Never again will i buy a GM car or truck. Even when then know the car is junk they will not even offer a discount for the next GM car or truck. This is what happens when they put a car together from... Read more

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IN GOOD FAITH I WAS ASISTING MY DAUGHTER TO PURCHASE A CAR BY COSIGNING FOR HER. DEALERSHIP WANTED ME TO FALSIFY THE PAPERS BY PUTTING MY DAUGHTER LIVING AT MY HOME WHICH IS A FELLONY AFANCE. I TOLD THEM NO. NEXT WHEN I REVIEWED THE PAPERWORK I FOUND THAT THEY HAD LISTED ME AS THE BUYER NOT AS THE COSIGNER.SO I WENT BACK AND ASKED FOR THE PAPER WORK TO BE CHANGED AND THEY SAID WE DID THAT TO... Read more

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I bought a 1996 Pontiac grand am se, never bought a new car. I had nothing but problems and never knew the recalls it had was never informed. Before leaving dealership knob broke mirror, over heat with head gaskets twice dealership didn't fix it right, one dealership loses the keys, I reported to better business bureau about this now cars transmission slipping and motor blu not happy and my dad... Read more

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Both my wife and I's fathers both worked for GM for 40 years. We were all loyal GM customers. No longer. I bought a 2010 Equinox brand new, and seconds after the warranty expired, the transmission blew and we paid over $3K to fix it. Only one year later, the engine blew and needed to be replaced to the tune of $4K... Of course, GM's suggestion was to buy an extended warranty next time. HA! I... Read more

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I have a 2012 Equinox 4 cyl. It has electric steering, 82000 km While driving at highway speed in a straight line a noticeable sticky spot occurs where it takes extra effort to move the steering wheel to make a correction. The extra effort required to correct the steering at highway speed is very annoying and tends to decay faith in the steering capabilities of the vehicle. Low speed driving... Read more

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I actually giving General Motors ZERO STARS ! That is exactly what they deserve! My advice to everyone: Spend your money wisely, DO NOT BUY G.M. PRODUCT !! The same part failed FIVE TIMES and G.M.kept replacing it with DEFECTIVE parts! Then, when the 3year /36K mi warranty expired, the part failed again and G.M. said that I should now purchase and install the same DEFECTIVE PART ! Well,... Read more

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Just received my vehicle back from the dealer, he problem is vibration. they stated that they have done all they can to alleviate the problem. In the meantime there are two more vehicles in the shop for the same problem. Plus there are two on the used car lot that were traded in for vibration problems. This is a major issue with the Silverado but GM is not addressing the problem. The... Read more

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