General Motors Complaints and Reviews

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    • Salesman1
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  • Customers don't like
    • No customer support5
    • Lemon5
    • Service techs4

  • 2 hours ago
  • Auto
  • Kelowna, British Columbia
  • 2

Power lock quit working several years ago after warranty expired Now it will cost me more than $600 to fix the problem. As a matter of interest, there is only one key entry access to this auto. Many my friends are having the same problems with their General Motors cars. Also, on recalls, GM dealers are reluctant to take in your car for repairs . Some Dealers simply will not return the messages I... Read more

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  • May 21
  • Service Centers and Customer Services
  • Moncton, New Brunswick
  • Ignition Replacement
  • 11
  • REVIEW RATING 4/5

My Cobalt was one of the ignition recalls. I took it to Lounsbury here in Moncton to have it replace, after waiting on a list for 6 months. The repairs were done on July 23, 2014. On August 24, while finishing up the last day of my vacation, my key would not turn the ignition. I called the emergency number for GM and they sent a tow truck. My car was taken to Tracadie Lounsbury. On August 25... Read more

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  • May 21
  • Service Centers and Customer Services
  • Jenison, Michigan
  • 2010 Chevrolet Equinox
  • 13
  • REVIEW RATING 4/5

My transmission went out In my Equnox. I drove it slowly to a local garage. The garage called and said it would be towed to GR transmission because it wasn't under the warrantee I called Berger Chevrolet and they looked up the 2010 and I had under 100,000 miles and it would be covered until Oct. 2015. The garage called Berger Chevrolet to see where to leave it and they wanted the VIN #. They... Read more

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  • May 21
  • Service Centers and Customer Services
  • Quebec, Quebec
  • Roadside Assistance
  • 9
  • REVIEW RATING 4/5

I went to Quebec on the weekend and lost my car keys. I contacted GM's roadside assistance and customer service but received no help. So I am very disappointed and looking for GM to help me with the extra costs due to the GM staff not ready to be available on the weekends even for emergency service, as there is no one else who can make the car keys other than the GM dealer. It was Saturday... Read more

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Part #26091590 is discontinued and now I have a $60,000 dollar gmc Denali quadrasteer sitting in my driveway! Add comment

  • May 11
  • Dealers
  • Walled Lake, Michigan
  • 2005 Chevrolet Cobalt
  • 14
  • REVIEW RATING 3/5

My girlfriend had a colbolt and was having major problems with it. Due to the ignition problem. Had the car in 2 different dealerships, and recieved no satisfaction or the problem fixed. They made sure to keep putting us off till the warranty ran out. We had also contacted gm customer service. Again, nothing was done. Then when gm declared bankruptcy. They were NOT responsible for any car after... Read more

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Agree with above review. GM is snobby and pretentious Very dishonest dealership Add comment

  • May 05
  • Auto
  • Meriden, Connecticut
  • Chevrolet Equinox
  • 25
  • REVIEW RATING 3/5

Ive had similar issues. Bought my equonox from the dealer with 65k 2 years ago. Within weeks my brakes were bad. Had to replace on my own. Within two months the 'fuel pump' had to be replaced. I complained about the engine shaking, the car staying on after I turn it off, the car stalling etc.. After arguing with the dealer because I did not purchase an extended warranty, they did fix it. A month... Read more

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  • May 03
  • Auto
  • Greenwood, Indiana
  • 9
  • REVIEW RATING 4/5

My vehicle, a Chevy Trailblazer, is fine. No Problems. My impression of GM's commitment to the customer and his/her safety is very poor. I will not purchase another GM vehicle. The attitude and culture of your company's leadership is pathetic. Smiling CEO's don't impress a public who gave their hard-earned tax dollars to saving GM from bankruptcy. You should be ashamed at the way you have... Read more

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  • Apr 29
  • Auto
  • Marietta, Georgia
  • 2007 Saturn
  • 1
  • 1
  • 25
  • REVIEW RATING 3/5

Last Tgiving, five months ago, my daughter rolled and totaled her Saturn. She was doing nothing wrong and for some reason lost control, rolled the car and miraculously did not get killed. She was not texting, on the phone or speeding. I contacted Gm and they sent an inspector to see the car the first week of January. I actually spoke to the inspector, and he also said it was a miracle she wasn't... Read more

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