General Motors Complaints and Reviews

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General Motors
Main address: P.O. Box 33170 48232-5170 Detroit MI
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  • 365+4 mobile complaints
  • $880K claimed losses
  • $2.4K average
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  • Aug 26
  • Equipment
  • Air Bag Module
  • 12

We are the owners of a GMC Suburban that has a malfunctioning air bag module. The replacement part is listed as "unavailable." Dealerships are able to place an order the part, but there is absolutely no estimated time of arrival. I called GMC Corporate because I feel it is their responsibility to make sure parts are available for the dealerships to order. Further, a non-functioning air bag... Read more

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  • Aug 25
  • Service Centers and Customer Services
  • Detroit, Michigan
  • 2013 Chevy Malibu
  • 1
  • 1
  • 26

My 2013 Chevy Malibu has 26.6K miles on it and has a noise that can not be identified by the service dept or GM and GM refuses to assist me with help in getting another vehicle that is in working order. Since the dealer service dept could not identify the noise after 3.5 weeks, they had a GM engineer come in to review and fix, and instead of fixing a noise that they can't identify, nor repair,... Read more

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  • Aug 16
  • Dealers
  • Amman, Amman
  • Cadillac Escalade 2010
  • 8

Dear Sir/Madam, Greetings, I am Osama Haj COO of The Housing Bank for Trade and Finance - Jordan. I need to submit a Compliant to the Chairman and CEO against Your Car Dealer in Jordan (The Leading Vehicles Co.Ltd, Mr. Taher Houssaini, and Ekremah Mahasneh), regarding a Brand New Cadillac Escalade 2010 Zero Millage, I Bought for (72000 JD), Which was Defected Upon Purchase, and was sent for... Read more

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I have a 2011 Chevy HHR and went to open the door and handle came off in my hand, GM phone rep states that they are not await of any problems, REALLY? There are numerous sites addressing this problem, and I told her that,I also told the rep that this was my last GM car. Add comment

  • Aug 13
  • Dealers
  • Gmc Acadia Transmission
  • 18

First I'll start off by saying that my whole family has always driven GM. Always been trusted in the name, well I'm sorry to say not anymore. If GM would stand up and admit that the Acadia has numerous problems and have recalls to pay for the ridiculously expensive problems it would be a different story. I bought a used 2007 GMC Acadia SLT2 with around 72000 miles. Within a week the... Read more

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  • Aug 10
  • Service Centers and Customer Services
  • Akron, Ohio
  • 2011 Buick Regal
  • 18

GM is having no mercy on a car I had planned on having paid off in another 18 months. Since it was totaled GM wants to give me 16,000 towards a new car. I still owe 14,000 and paid 18,000. This is not a problem I myself caused, it was neglect on GM, a faulty motor in the seat, now I have to suck it up and buy a new car for $2,000. They say I drove it for 2 years. I said I planned on having it... Read more

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  • Aug 10
  • Service Centers and Customer Services
  • Morgantown, West Virginia
  • 2013 Chevy Malibu
  • 19

You would think when bying a new car it would come with a spare tire....but not my 2013 Chevy Malibu. To make things worse on July 8, 2014 I had a flat with 3 children in the car along the interstate!! Anyone who has kids knows that you cant keep them entertained very long especially in the back seat of a car. So I had to leave my car and pay someone to put a tire on it that costs $200 that I... Read more

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  • Aug 09
  • Dealers
  • Pontiac G6 Repair Fees
  • 1
  • 1
  • 17

There are 9 current recalls listed on Motor Trend's Internet site, 8 which happened after March 31, 2014. GM is busy mailing out recalls for these problems, for which they have no parts, but currently I have only received 2 of the recall notices. The A/C works intermittently, but during this current Texas heatwave with temps exceeding 100 degrees, it is not working. The driver's side low beam... Read more

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  • Aug 01
  • Service Centers and Customer Services
  • 2010 Chevrolet Captiva
  • 20

I purchased a brand new Chevrolet Captiva 2010 in Egypt, after a couple of years I changed the steering box during the warranty period. The same thing is happening again, same sound same malfunction in power steering and the service dealer requested the change of the complete power steering system for a little over $1'500 When I sent a complaint to General Motors egypt I received a call from the... Read more

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  • Jul 30
  • Dealers
  • 2014 Silverado Engine
  • 28

had 9000 miles on it dealer fixed it but smokes like a chimney. front seat swivels I don't think that right. ac shuts off when it feels like it. gm would not give me any trade assistance or extended warranty I bought a new 2015 Tahoe because dealer was so good to me but gm told me f*** off no help from gm on new purchase at all a bunch of douchebags to deal with. they lied to me at gm told me... Read more

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