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2.0 Based on 121 reviews
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    • No customer support 9
    • Given the runaround 7
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I bought a chevorlet beat diesel in 2012 kl7 bv 4783. I took car loan for buying the car.yet in the first service itself at koci kerala they damaged the car while getting it into the service station. They promised to repair it at their own cost but it took very many days. Now in 3 yrs time just 7 days before expiry of warranty the clech broke i left the cqr at kayamkulam service for nearly a month spare parts dint arrive. Sfter pestering the got... Read more

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Poor customer service no support in company top to bottom

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My vehicle broke down in under 6 months. Even, while under warranty, they refuse to fix my vehicle. All because I can't find my receipts. It's still under warranty. It really bothers me that when it comes down to buying a car, they are so nice to you but when it comes down to needing their help; they forget what customer service really means. I'm very unhappy with their business practices. I never was treated this way by Dodge/Chrysler. Also,... Read more

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I started having problems 2 yrs with my Saturn before the official ignition recall was made. I had my total ignition replaced twice and had to pressure service dept to do so. When my power steering failed due to this same problem I was sent home with no power steering because they didn't have the parts in house. I am a 59 year old woman. I had to contact the GM home office to explain that I had a disability to be given emergency treatment. This... Read more

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GM has terrible customer service. It takes days for anyone to return a call or an email. They have no customer appreciation. I've been dealing with a saftey recall and have been left without transportation for almost 3 weeks. GM says they "would have " paid for a rental but i only have liability on my current policy. Which i know there is insurance offered through rental companies! You know its great custimer service when you have been trying to... Read more

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check out Springfield auto (http://www.springfieldautomart.com/)... I am looking for a late model used Enclave and saw that Springfield had a lot on them in stock so I called and was told they would be open to negotiating a better price on a 2014 and that they had many others in stock. so I made the 3 hour drive only to find that they did have the 2014 in stock however it was a mess and certainly nothing I would be interested in (filthy inside... Read more

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I called about a part which I was able to actually find through a dealership locater. I called them to get the part and they said they would have to see. I inquired further with the representative and asked, "Do you have these parts in stock or you have the ability to get the part" He told me, "We do a search as they become obsolete they put discontinued in the item category". They have come back with more, "Not available" than anything. They... Read more

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Bought a 2006 GMC canyon 10 years ago nothing but reduced power problems. Plenty of P codes no luck with any repairs sometimes it will clear itself. Replaced the accelerator pedal 4 times,updated the ECM and replaced the throttlebody. GMC and other shops cannot solve the problem. A major problem since the day I drove it off the lot, NOT just me many other GMC owners are having the same problem.A SAFETY PROBLEM,guess I will need to get KILLED... Read more

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I have a 2011 Chevy Equinox it's a piece of *** they break down all the time and General Motors does not fix the problem even when the vehicle is under warranty

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I to have an 2007 pontiac g6 and have lost my powersteering it is almost impossible to turn the car now. I have called and am told my car is not affected by this recall and they will not fix the issue i have reported it to the dept of transportations safecare.gov and am looking for anyone who can help get this resolved it is a known problem with this year and model i seen i dont know how many complaints Read more

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