General Motors
Reviews and Complaints
Tires
- Dosent care to do the right thing
Preferred solution: A new set of tires since they put discontinued tires on my wife's brand new Traverse
User's recommendation: Don't buy GM they don't care
Poor customer service
We set up an appointment on Monday morning at Markquarts in Chippewa Falls, WI and were supposed to get the car back in 3-4 days. On Thursday I called and other vehicles were put before mine and estimated next Tuesday to get it back for what should be simple warranty work.
Warranty being the key word!!! No offer of a loaner car for the weekend. The person who checked us in was rude and acted like she didn't want to be there.
The others have been nice but I hate getting treated poorly and being without a car for over a week when it should have been a one day job. We were going to buy an extended warranty but don't want to be locked into Markquart's for the work.
User's recommendation: Love the car but very disappointed in this service department.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew Tahoe was delivered without several options that I ordered
Preferred solution: Deliver product or service ordered
User's recommendation: Make your dealership confirm your order in writing. don't use the work order bench or *** receipt as a confirmation.
Question about electric car
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Verified Reviewer | Fresno, CaliforniaNo call back from GM
User's recommendation: Terrible customer service.
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Verified Reviewer | Simi Valley, CaliforniaCar still not repaired after 3 weeks
User's recommendation: Be careful what you buy
Engine noise my 2017 Silverado pickup truck
Engine noise my 2017 Silverado pickup truck
Question about 2017 Malibu
Preferred solution: Answer to my question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaBody Parts
User's recommendation: Check part availability
2015 GMC Sierra poor qualitytransmission
- Trusted dealer
- Friendly staff on customer service
- Stylish vehicles
- Costly
- Bad transmission
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid GMC Sierra if you tow
Shifter
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Verified Reviewer | Milner, Georgia2015 Silverado transmission
Preferred solution: Price reduction
User's recommendation: I’ve been a Chevy man all my life. But with this going on wouldn’t recommend GM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brandenburg, KentuckyMY 2017 GMC SERRIA IS A PIECE OF CRAP! FOR SOME REASON NO ONE CAN FIX IT JUST EXCUSES FROM GMC
Preferred solution: fix my truck by replacing the transmission
User's recommendation: DO NOT BUY GMC !!! BUY A FORD!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Downers Grove, IllinoisGeneral inquiry about tail light assembly
- Nice looking
- Do not stand behind warranty of repairs
Preferred solution: Let the company propose a solution
User's recommendation: Don’t purchased GM product. Simple tail light is $800 alone without labor.
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