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3.0
Details

Update by user Jan 04

Warranty was not honored on a 2015 Cadillac Escalade on the paint job. It is a 4 year / 50,000 mile bumper to bumper warranty.

The paint was peeling off the roof and hood with only 25,000 miles on the vehicle.

I have 28,869 miles on it today. I don't understand why it...

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1 comment
h.kitchener
#1623425

The old saying "you get what you pay for" doesn't apply to your Caddy, does it? I suspect neither the dealer or GM will cover this damage under the "ordinary wear and tear" or similar terminology.

I assume, since you live in Florida the car sits in the sun most of the time---you appear to not put many miles on it per year. The original paint application(s) at the factory were not done correctly and that does happen although I would have expected GM to at least split the cost to repair it with you. It's fixed now and there seemingly is no reason to ever buy another car from that dealer nor buy a GM vehicle again.

Next time you need a vehicle, shop around for something else. Good luck.

Review
#1439753 Review #1439753 is a subjective opinion of poster.
Cons
  • That warranty was not honored
  • And the paint was bad
  • Repair myself
Reason of review
Warranty issue
Loss
$2144
Preferred solution
Let the company propose a solution
Tags
  • Escalade

General Motors - Sorry parts warranty

I purchased a transmission and torque converter over the counter and installed them. Torque converter was bad so they will warranty in but want to charge me labor to replace it. Insinuated that I probably did something wrong installing it. Which if I had they would not warranty the converter. I buy American but in the future it will be Ford who does warranty labor to replace faulty parts they sell you. I have been a GM guy for 25 years but I guess they could give a *** less about loyal customers. Ford man now
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Review
#1435441 Review #1435441 is a subjective opinion of poster.

General Motors in Warren, Michigan - 2007 Tahoe LTZ = POS

1.0
Details
I purchased a used 2007 Tahoe LTZ that had so many problems in 8 months it was laughable. What a POS vehicle. The 5.3 vortec engine with the AFM has to be one of the worst engine designs ever conceived. It was essentially made to self destruct over saving you any kind of money on fuel. Turning off 4 cylinders and designing a valve cover that allows oil to pool up and foul plugs while building up oil deposits around the cylinder rings? Nice job guys. I ate 10K on this piece of garbage. I will never even consider another GM product in my life. You guys don't stand behind your products, poor designs, and honestly, as a taxpayer we should have let you fail in 2008 if this was the *** you were making at the time.
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Review
#1433648 Review #1433648 is a subjective opinion of poster.
Pros
  • Beyond pissed off
Cons
  • Gm refuses to recognize the problem
  • Safety concerns
  • Lemon
Reason of review
Bad quality
Loss
$10000
Preferred solution
Let the company propose a solution
Tags
  • Chevrolet Issues
1.0
Details

Update by user Dec 17, 2018

Don’t buy G.M period nothing but garbage I’ve owned Chevrolet all my life but never again it’s funny how they won’t stand behind there vechiles and they new this from day one

Original review posted by user Dec 17, 2018

I bought a Chevy cruse 1 lt brand new in 2014 the car has been nothing but trouble Since I...
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Review
#1425973 Review #1425973 is a subjective opinion of poster.
Pros
  • Beyond pissed off
Cons
  • Engines and transmissions
  • Misdianose a problem so the warranty can run out
Reason of review
Warranty issue
Loss
$25
Preferred solution
Let the company propose a solution
1.0
Details
I bought a 2012 GMC Acadia Denali new. It is now 6 years old. I have changed the oil and had regular maintenance done to the vehicle. I have 93,800 miles. My timing chain went out as well as my struts. GM offered me $250.00 of the $3800.00 to fix the issues. I was told...
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Review
#1417754 Review #1417754 is a subjective opinion of poster.
Cons
  • Poor quality in workmanship and after service
  • How much i paid for such a cheaply made vehicle
  • Quality of products
Reason of review
Damaged or defective
Loss
$46
Preferred solution
Full refund
Tags
  • Timing Chains
1.0
Details
I pretty sure I can prove a case of purchasing a lemon from Chevy. I purchased a New 2014 Chevy Silverado 3500. Ever since I got this vehicle I had nothing but problems. I would get a check engine light on in my vehicle. At first I thought it could be I didn't screw my...
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Review
#1395334 Review #1395334 is a subjective opinion of poster.
Cons
  • Misdianose a problem so the warranty can run out
Reason of review
Warranty issue
Loss
$4900
Preferred solution
Fix my vehicle

General Motors in North Canton, Ohio - Spritzer service

I took my car into repair. A Chevy Cruze, I called and told it was completed. I arranged a ride to the dealer, Spitzer, North Canton I paid a bit over $2000.00. My ride left by now. Started the car and check engine light was on. My car was not fixed.
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Review
#1382375 Review #1382375 is a subjective opinion of poster.
1.0
Details
So recently i bought a pre owned 2015 chevy Malibu LTZ with only 48 thousand miles. After purchase I only got to drive it oh i don't know about a month before the transmission *** out. So i took it to the dealership since it was still under powertrain warranty but low...
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2 comments
Anonymous
#1657756

I agree. General Motors is *** Especially anything with a Chevy emblem. Total ***

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Review
#1377200 Review #1377200 is a subjective opinion of poster.
I purchase a New Buick Lacrosse 2017 o July-28-2018 which I paid cash for $2500. very unhappy with this car right after I purchased this car it began to give me this problem, because sometimes when i come to a light or a stop sign, while the car is still in drive when...
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Review
#1367749 Review #1367749 is a subjective opinion of poster.
Vera motors 300 S university Drive Pembroke Pines Fl. 33025 My name is Ethel Johnson, July 28 2018 i purchase a new Buick 2017 Lacrosse from this company, i paid cash for this car. This car has been giving me trouble ever since i purchase it and they cant seem to find...
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Review
#1365542 Review #1365542 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$25000
Preferred solution
Let the company propose a solution
Tags
  • Dkez98