Filter by rating
filters
State:
Show
City:
Show
Product:
Show

General Motors - Squealing brakes.

4.9
Details
This is the second 2500 4x4 thatbhas extremely annoying brake noise. I had a 2016 Denali with the same problem. I now have a 2017 HD 2500 high country. I would think a $70k vehicle could go better than that. I owned a 2008 Liz hd 2500 brakes lasted 256000 miles and never a squeak.
View full review
Review
#1250258 Review #1250258 is a subjective opinion of poster.
Reason of review
Bad quality
2.9
Details
Buyer beware!!!! If Service after the sale is important to you than you may want to purchase a Ford or any other Brand than a GM. I had the WORST EXPERIENCE dealing with Customer Care that I have ever had in my 47 year. When you call GM with an issue they tell you some...
View full review
5 comments
Anonymous
#1544529

I say ditto ! GOVERNMENT MOTORS OWES THE TAX PAYERS A REFUND.

We've had numerous encounters (10) with customer non service as well sounds like I was on the phone with them again. At all cost avoid JIM BUTLER CHEV. ST.LOUIS MO.

(Gravois bluffs) INCOMPETENT mechanics rude little females ( i think) that answer phones and try to screen calls and a gross misrepresentation of product. FORD HONDA KIA ANYTHING BUT G.M.

View more comments
Review
#1244010 Review #1244010 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$9800
Preferred solution
Full refund
3.2
Details
have a 2016 Chevrolet Silverado with the 6.2 engine had to take it in for repairs as motor started rattling dealer found and replaced bent push rod and roller lifter picked it up and put less than 1200kms on it and engine consumed 1/2 liter of oil and had a light...
View full review
Review
#1242442 Review #1242442 is a subjective opinion of poster.
Reason of review
warranty repairs
2.3
Details
Feb. 13th 2018 my truck was diagnosed with a cracked head gasket. First hurdle was back ordered head bolts. Week later the dealer found some. repairs continued until they tried to start the truck. A electronic module got a power surge and burned out. Ordered new part...
View full review
Review
#1241492 Review #1241492 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Full refund
1.0
Details
My 2013 Chevy Equinox was taken to a Chevy dealer for stalling with oil consumption between 40,000-50,000 miles. A part was fixed at no cost due to warranty. Oil consumption continued for a year during which time the warranty expired. At 80,000 I had around 2,000 miles...
View full review
Review
#1226056 Review #1226056 is a subjective opinion of poster.
Cons
  • Quality of products
Reason of review
Damaged or defective
Preferred solution
Full refund plus coverage for this problem as long as I own it!
Tags
  • Oil Consumption
So I bought my car new from the dealer and NEVER had an issues other than a water pump that they fixed under warranty. My warranty went out on my car Oct . 2017 and I currently have 69k miles and all of a sudden my car would not accelerate and was ready to die in...
View full review
2 comments
Anonymous
#1467031

I have the exact problem. 2012 Chevy Cruze 3 5 and reverse.

Wave plate .

GM only offering 30%. We all should start a class action lawsuit!

View more comments
Review
#1222012 Review #1222012 is a subjective opinion of poster.
Pros
  • I liked the service from the dealer
Cons
  • Service from gm directly
Reason of review
Damaged or defective
Loss
$3100

General Motors - GM has no consideration for customers!

GM stinks! They don't honor their warranties or contracts. They fix nothing! It's under warranty so they make no money! These are independent contractors who answer to know one. These guys are rude crude and obnoxious at these dealerships better be extra nice or your car will come back dirty full of mud and scratched!
View full review
Review
#1221158 Review #1221158 is a subjective opinion of poster.
Reason of review
Warranty issue
1.0
Details
Do not buy a GM car. They do not honor their warranties. (trying to make this review as least emotional as possible as we are devastated with a broken car) We bought a 2012 Chevy equinox which started experiencing engine problems and high oil consumption right around...
View full review
1 comment
Anonymous
#1474151

The Nelson Family (231) 750-4370 contact number. My husband and I purchased two vehicles on the same day on 11/16/2015 at GM Betten Cadillac.

We purchased a 2009 YUKON and a 2013 Cadillac XTS (Platinum Series), when the Cadillac was purchased it had a little of 50,000 miles on it, with a warranty only good to 70,000 so I did not have many miles left before the warranty would end. The CAR FAX indicated no issues with the car. However, I learned that the car was not the original color (verified by two professionals) in which I was informed by a professional that the roof of the car had been damaged and the roof of the car had been painted (non of which was in the CAR FAX), another issue I have not had the car but only 2 years, and soon as I drove the car off the lot it gave me many issues. Number one I had to go buy new tires shortly after the car was purchased due to the steering wheel shaking so badly, learned the tires needed to be replaced.

I also learned that all 4 rims were bent (Unresolved issue) on the car also. I also had to buy a new battery shortly after the purchase of the car. After me and my husband buying two vehicles from the same company on the same day (which was about a 1 to 2 day process) BOTH vehicles should have at least came with a good battery and tires. As a result we BOTH had to go out and get a GOODYEAR credit cards in order to get new tires that I did not believe I should have had to do this soon as well as new batteries.

The rims remain bent until this date on the Cadillac. My husband who also purchased a YUKON 2009 also had to buy a new battery . The (LED LIGHT) went out also on the Cadillac. The LED light is expected to last for years, but it did not.

(Unresolved). I drove the Cadillac down to Louisiana a year after the purchase of the car, and the screen on the dash went out for hours, I was many miles away from home (Michigan to Louisiana), and could not even see how much gas that I had in the car. (Scary event). I traded in a 300 HEMI Chrysler 300 rear wheel drive, good car, sad I traded it in for a vehicle that was an even MORE expensive one, but has given me the greatest head ache.

I only got rid of the 300 because it was rear wheel drive and in the winter they are not easy to drive so as a result I decided to get the AWD 2013 Cadillac. I have not and still do not feel comfortable with this car. My husband talked to former salesperson to try to test drive another car. The sales man comment was; " YOU wanna tease yourself huh?" So as a result we did not test drive.

It was what I consider to be a slap in the face. We are upside down in this car, and it will take about $16,000.00 to get out of this car. It is not a good feeling knowing you are paying so much for a vehicle and not have a sense of comfort with it. We notified our salesman person (shortly after the purchase of the vehicles) concerning the tires and all he did was refer us to a tire company who he claimed would give us a deal, in which we paid just about the same as any other place.

I am still paying off the balance on this credit card, and so is my husband. The side detection sensors (both right and left) on the Cadillac also (Unresolved) went out shortly after the transmission was repaired. In fact the Cadillac has given me all kinds of issues since the purchase, and it is so sad because once my husband and I signed on the dotted line (we were not cared about after the sell), which is sad because our former salesman recieved a great commission after selling two cars on the same day (same family), seems like we would have been appreciated, but instead we only got an attitude. For example when I had issues with the transmission, once the former salesperson realized that I got a deal from about $3,000 down to about $800.00 for the repair, his comment was: Why do I have an attitude now after such a great deal" well number one I had not had the car very long to have experienced such a big issue, so why would I have a good attitude because far as I am concerned I should not have had to even pay the $800.00 on top of a big car payment every month.

Now a car will have issues, and I understand that, but this car has and does have many issues since I drove it off the lot.

I really would like to get out of this vehicle and get into something nice that the bank would finance and not something that will be more than what I am paying now which is $560.00 per month which is high enough. I would like to go on a vacation with my kids and spouse having a sense of comfort.

Review
#1217720 Review #1217720 is a subjective opinion of poster.
Cons
  • Stranded
Reason of review
Warranty issue
Loss
$4500
Preferred solution
Deliver product or service ordered
Tags
  • Gm Warranty
Not impressed by GM quality. My Chevy started to fall apart soon after the three-year warranty expired. It seems that these cars, at least in the last ten years or so, are made as disposable toys. Can't really blame the dealership specifically but they weren't fair in...
View full review
2 comments
Anonymous
#1472758

My seat are the worth I've seen the die comes off on your clothing when a person buys a Corvette you don't expect the seats to be a piece of ***

View more comments
Review
#1209681 Review #1209681 is a subjective opinion of poster.
Reason of review
Bad quality
3.8
Details
I helped my grandson trade in his 2009 Saturn Aura because it had problems and the power steering was screwed up and was going to coct 1400 dollars to fix.He went to adealer in Davison and found a clean 2015 chevy cruz with 29000 miles .His car got to 40000 miles and...
View full review
Review
#1205919 Review #1205919 is a subjective opinion of poster.
Cons
  • Grandson had to pay 1300 dollars to get a 40000 mile car fixed
Reason of review
Bad quality
Loss
$1300
Preferred solution
Let the company propose a solution
Tags
  • 2015 Cruz Power Steering Problem