Anthony G Nsx

Customer assistance

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have been waiting for my truck now sitting in Rhode Island Port for 2 months. Your new car transport companies are not delivering the customers vehicles to your dealerships. Dealerships get a answering machine when they call your car transport companies. I guess after 50 years I will have to take my business to Ford. GMC you have a big problem, over priced products, consumer loan rates etc. If your interested call me 845-453-****.forget GMC
View full review
Pros:
  • Non

Preferred solution: Deliver product or service ordered

Brian H Tve

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milwaukee, Wisconsin

Failure to honor warranty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
General Motors - Failure to honor warranty
General Motors - Failure to honor warranty - Image 2
Updated by user Sep 20, 2023

Still haven’t received a response in regards to GM not honoring a warranty covering corrosion. Pathetic

Original review Sep 12, 2023
I have a 5 year warranty that specifically covers light corrosion on my vehicle which is obviously what I have. My dealer submitted the request to you and you denied my claim because the corrosion wasnt bad enough. That is absolutely ridiculous. Since my request a few months ago, the corrosion is now coming through my paint which is ridiculous for a 4 year old automobile. My VIN is 3GNAXUEV4KS612832. I look forward to hearing from you to resolve this problem.
View full review

Preferred solution: My warranty honored

Anonymous
map-marker Anaheim, California

Unhappy customers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Worst experience of my life!! I doubt I will purchase anything from GM again ! I always thought GM was great very sad.
View full review

User's recommendation: Stay away

Talina Vgl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Warranty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My 2022 GMC Sierra Denali went into a known (to the mechanics) shut down provoked by a remote start. The dealer was well aware of what had happened and acknowledged this recall was for internal knowledge only.

They are repairing/reprogramming software on a case by case basis. I was out for 2 days and was given a loaner (but not before being told there was no service loaner program) and now I'm chasing to get my tow bill reimbursed.

If I were out of town and in an unfamiliar area I would have been more upset. So beware all you GM drivers - there are internal recalls NOT for your knowledge as they cannot afford to pay their technicians to take a look for "hours" for an issue that may or may not be on your specific vehicle.

View full review

User's recommendation: Meh

Bill P Xqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trax lead times

I hope whoever thought it was a great idea to build and ship a car from half way around the world has been let go. I reserved a trax back on 10/29/23 and I am being told by the dealership that it is stuck in a port somewhere and they cant tell me when I might be receiving it.

If I figure right, that car has to be loaded and unloaded from a truck, train or boat at least 11 times before it even hits the dealership. It doesn't seem like that can be cost effective at all.

Also, I have been a GM credit card holder for many years. I also work for an employer who receives a dealer discount on new vehicles. I'm told that I can't use my GM card points if I use the dealer discount.

Doesn't quite seem fair that I am in programs that can't be used consecutively when GM is offering discounts to service people, first responders, educators and the like. I'm not real happy with GM right now.

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: if its not on the lot be ready to wait a long time

Anonymous
map-marker Atwater, California

GMC Canyon Denali order

I am currently ordering a GMC Canyon Denali. I would like to know why I cannot order a power rear window on it. It was available on my 2020 Canyon My order is through Ron Smith, GMC, Merced California. Thank you for your time
View full review
Anonymous
map-marker Atwater, California

GMC Canyon Denali order

I am currently ordering a GMC Canyon Denali. I would like to know why I cannot order a power rear window on it. It was available on my 2020 Canyon My order is through Ron Smith, GMC, Merced California. Thank you for your time.
View full review
Anonymous
map-marker Nashville, Tennessee

Safety

To whom this may concern Im A Frequent Customer at Bill Freeland Chevrolet I Purchased A 2016 Malibu (LT) jan2017 it has had its share of recalls &problems but when I take it in for a service and spend the money for a service that wasnt preformed correctly having to take it back with in the same week to have it serviced again when I also had a diagnostics before the work was preformed (Nov 2023)taking it in (January 2024)for a routine oil change being diagnosed that it needs a oil pump repair @1,000 dollars blew me away when the previous job cost me 2339.00 that wasnt properly performed and you only can accommodate me with a joke and Uber ride to & from work and NO Loaner with no other transportation available but spending money that I dont have for a rental car what do the Customer do? With Chevy being generational with in my family maybe I need to part ways with the loyalty with the Chevy brand All Im asking that the vehicle be fixed and honor that the work wasnt right also better accommodation for the customer because this is a big inconvenience for me and my livelihood I dont need a rush job I just want to continue to be a Chevy Owner and Satisfied with good customer Service with out having to take this method of action towards a company that I have always had high expectations and loyalty for the GENERAL Motors Company

View full review
1 comment
Guest

Verification code

Justin L Qqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glendale, California

The worst dealership ever ever

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My car has been in the dealership for a month and they don't even get back to me. No one's calling me or they won't answer my phone calls.
View full review
Loss:
$5000
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Don’t buy from Allen Gwen

Jason R Sac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Berlin, Michigan

I bought a ln 80,000$ pile of crap

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Good morning gm. Hope all is going better than I. I am reviewing the 2024 silverado 2500hd ltZ. I am vsry very disappointed i my 80,000 dollar purchase. I am disabled and have try many makes models in trucks to find the perfect fit for me and my disability and this was it. But less than 2000 miles it has been to the shop 3 times for ebrakes service light and now 2 times for check right front turn bit it works. Been in shop for 3 days now. This is not what i paid for..
View full review
Loss:
$4500
Pros:
  • Good looking truck
Cons:
  • In ahop in ahop

Preferred solution: Price reduction

Donald T Mmj
map-marker Dallas, Texas

I have a 2021 corvette vin #1g1yc2d46m510****

The car would not start after we stopped to get fuel

I disconnected the battery and completed the trip. The car never gave another problem

Once home we took it to Rick Hendrix Chevrolet In Birmingham

We were called a few days later and told it needed a $21000 transmission repair and since there was not a record of replacing the 7500 filter it would not be covered under warranty

The car had 15000 miles of which 10000 are road miles. We purchased the car at 391 miles and had the oil changed at according to requirements set forth by the automobile itself

The dealer still has the car but within the last week I received a recall for transmission issue

I cannot pay $100,000K for an automobile that has issue at 15000 miles

Please call

205812****

View full review
2 comments
Guest

Find an attorney right now, A car with 15k miles should nor require filter change.

Guest

One of the numerous reasons I dumped my Corvette (purchased new at the time). Then the dealership was (shocked) when I did not want another one.

Then the person who bought my first one from the lot traded it in about a year later ...

and the dealership called me to inform me "that my baby was here" (I was startled, I thought she was at school) thinking I'd want that lousy car back several years later. (that dealership is out of business, gone, kaput).

View more comments (1)
Neil F Dgo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dayton, Ohio

2024 chevy trax problems

My daughter bought a car and before she could make first payment had problems with radio and gps. Took it to dealer Joseph Chevrolet in Ohio.

They worked on it said its fixed. Have had the same problems 4 more times . Made a appointment to take it back. Was told didn't have a loader vehicle for her to use.

The contract said it there was a problem she would get a loader vehicle. She has missed two days of work over this . New car and nothing but problems with it. The manager is supposed to call .

Has been 24 hours no call . What the *** is she supposed to do.

Have a daughter inlaw having same problems. She got her car the next day .

View full review

User's recommendation: Don't buy a vehicle from Joseph Chevrolet in Cincinnati Ohio

Krystle M Wjf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Vehicles

I'm looking for a meeting with The CEO for payment that I haven't received and I am looking to collect.
View full review

Preferred solution: Apology

Mike M Bjk
map-marker Fort Myers, Florida

Bad service don’t stand behind there products

My engine light went on and went to auto zone to check what the problem was, they said it was a power tran issue, so I went to the dealership and they diagnosed it and said it wasnt cover under power and Tran and he wanted $800 for labour and $400 for the part,

I paid for the diagnose and call GM and they said they get back within 48 hours. They never got back to me so I took it to another place when I called GM back they offered me 20,000 points which is amount of $200 and then they took it away from me, if they wouldve called within 48 hours I probably wouldve let them fix it but because I had a third-party they took the 200 points away for me very bad service three GM cars and three problems already

View full review

User's recommendation: Don’t buy GM PRODUCTS

1 comment
Guest

Did they not follow through on the points because you took it somewhere else? Post isn’t clear.

Anonymous
map-marker New York, New York

Front camera & marks on inner side of the door.

I just bought the Cadillac lyriq from sarant dealership and the front parking camera of the car stopped working very next day. I bought it on feb 20th 2024 & found the issue on feb 21st 2024. I think they have delivered me the test drive vertical. Plus the driving side door has the push in marks on the inner side on the leather..
View full review
  • 1
  • ...
  • 7
  • 8
  • 9
  • 10
  • 11
  • ...
  • 89