General Motors Phone Numbers and Emails

Toll-Free Number:

  • (800) 521-7300
    Buick

Customer Service:

  • (800) 458-8006
    Cadillac
  • (800) 222-1020
    Chevrolet
  • (800) 462-8782
    GMC
  • (866) 486-6376
    HUMMER
  • (800) 762-2737
    Pontiac
  • (800) 553-6000
    Saturn

Headquarters:

  • (313) 556-5000

Legal:

  • (866) 697-7482
    Privacy Inquiries

General Motors Emails:

Legal
Privacy Inquiries, Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

General Motors Contact Information

General Motors Website:

General Motors Help Center:

Corporate Office Address:

General Motors Company
P.O. Box 33170 300 Renaissance Center
Detroit, Michigan 48232-5170
United States
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General Motors Rating Based on 325 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Discounts and Special Offers
Website

Rating stats

Rating trend

Summary of General Motors Customer Service Calls

704 TOTAL
CALLS
05:52 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call General Motors Customer Service?

Request for Information Question:

  • “Need to know payment arrangements”
  • “Check my delivery status”
  • “Question about 2017 Malibu”

Product/ Service Question:

  • “#Warranty work”
  • “Defective equipment/Chafing wire harness”
  • “Global connect login”

Payments and Charges Question:

  • “Can't get my iPhone to charge from the dash usb port”
  • “Leased a Traverse 2 monthes ago.It was promised to be at the dealership in a few day's. On my 2nd payment and still dont have it”
  • “Former GM Employee for Discounts”

Staff Question:

  • “Customer service”
  • “Customer service at Sweeney Buick GMC in Boardman snubbed my 645AM appointment & did not complete the warranty repairs. They put it off for other customers”
  • “Poor service”

Shipping and Delivery Question:

  • “Eta on new engine”
  • “My new car is just sitting on a lot in new Boston for weeks . I'm waiting for it to be delivered to dealerships. This is ridiculous”
  • “Didn't get car title”

Return/ Replace Question:

  • “Return”
  • “To see if a part can be returned”
  • “2020 Corvette with replaced engine”

Account Question:

  • “Login”
  • “Unable to get an authorization number to lease a car due to fraudulent activity on my account. The Audit Dept has not contacted me and I have been leaving messages for 4 days.”
  • “Account number for auto pay”

Refund Question:

  • “Refund on $100 deposit for truck that never delivered”
  • “Some kind of refund due to Covid and had not used my car”

Employment Question:

  • “Job”
  • “Payoff”

Cards Question:

  • “My General Motors pay card”

Other Question:

  • “Brake controller”
  • “Car repair issues”
  • “Tires”

About

Top General Motors Services

Customer Care, Car Repair, Repair

Top General Motors Products

Warranty, Transmission, Fuel Pump

General Motors Pros and Cons

Pros: Service dept staff, Salesman, Friendly staff on customer service, Dealership, Style of car

Cons: Customer service, Given the runaround, Lemon, No customer support, Gm refuses to recognize the problem

Related Companies

Chevrolet, Gm Financial, OnStar, AmeriCredit, GMC

Summary

General Motors is a multinational corporation that was established in 1908 in Flint, Michigan. The company is based in Detroit, Michigan in the USA, in Zurich, Switzerland in Europe and in Melbourne, Victoria in Australia. General Motors has production facilities in 30 US states and in 33 countries worldwide. The company manufactures cars and trucks under the brands: Cadillac, Buick, Chevrolet, GNC, Hummer, Opel, Pontiac, Saab, Saturn. Net income of General Motors is about $1,97 billion. The corporation is the largest automotive company in the world in terms of production volume. There are more that 284,000 General Motors employees all over the world.

General Motors reviews and complaints

General Motors is ranked 79 out of 429 in Auto category

Area Served

Worldwide, USA

Payment Methods

VISA

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