General Motors Phone Numbers and Emails

Toll-Free Number:

  • (800) 521-7300
Send Message

Customer Service:

  • (800) 458-8006
  • (800) 222-1020
  • (800) 462-8782
  • (866) 486-6376
  • (800) 762-2737
  • (800) 553-6000


  • (313) 556-5000


  • (866) 697-7482
    Privacy Inquiries

General Motors Emails:

Privacy Inquiries, Privacy Inquiries
Is this your business?
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Contact Information

General Motors Website:

General Motors Help Center:

Corporate Office Address:

General Motors Company
P.O. Box 33170 300 Renaissance Center
Detroit, Michigan 48232-5170
United States

General Motors Rating Based on 344 Reviews

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Product or Service Quality
Discounts and Special Offers

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How Good is General Motors's Customer Service?

Yvonnie Ekp
Yvonnie Ekp
Feels Disappointed | Sep 16, 2023

Not allowed to actually speak with them. Only through dealership. GM doesn't want to be bothered

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Cecilee Hbr
Cecilee Hbr
Feels Disappointed | Sep 14, 2023

not good

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Mystery Roz
Mystery Roz
Feels Disappointed | Sep 06, 2023

they were good but gave no info on transmission issues

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Saira Luv
Saira Luv
Feels Disappointed | Sep 06, 2023

The lady that I spoke with was great

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Andrej Pvq
Andrej Pvq
Feels Satisfied | Sep 02, 2023

Melissa was a helpful as she could be.

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Elane Jki
Elane Jki
Feels Neutral | Jul 25, 2023

Have a couple of your dead brands POS, Pontiac G6 needs radio programed, no one could guide me to resolution. 08 Outlook BCM, communication to door locks. In #1Cochran service. Hopefully that will be fixed soon. Really just couldn't talk to a real person. Thx for listening.

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Summary of General Motors Customer Service Calls

06:06 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call General Motors?

Product/ Service Question:

  • “Warranty failure”
  • “My trick is broke down”
  • “Trouble getting infosystems replaced in my 2022 equinox”

Request for Information Question:

  • “Ask about a rental car”
  • “Status on my 2017 CT6 Cadillac”
  • “Question and complaint”

Staff Question:

  • “Failed services from Chevy dealership for leaking sunroof. Twice!!”
  • “Brought my blazer for service been waiting a month for a part it's ridiculous”
  • “I need a service centre here in Portharcourt Nigeria to service my Escalade.”

Payments and Charges Question:

  • “Over charged”
  • “Former GM Employees get discounts on oil change and tire rotation”
  • “Dispute over rebate”

Shipping and Delivery Question:

  • “The dealership cannot get the parts to fix my 2015 GMC pick up been waiting three weeks.”
  • “My new 2022 Denali ultimate arrived without the monroney label and I want it”
  • “Eta on new engine”

Return/ Replace Question:

  • “Returning a call from John”
  • “Return”
  • “To see if a part can be returned”

Account Question:

  • “Login”
  • “Unable to get an authorization number to lease a car due to fraudulent activity on my account. The Audit Dept has not contacted me and I have been leaving messages for 4 days.”
  • “Account number for auto pay”

Employment Question:

  • “Employment update”
  • “Hopefully to help the dealership that is taking care of my truck get a part from General Motors. They have done an excellent job but they can’t finish the job if they can’t get the part. That you can’t get the part is just wrong.”
  • “Job”

Cards Question:

  • “Inquiring about faulty SD card in 2022 Chevrolet Equinox purchased this year.”
  • “Complaints about Marcus: by Goldman Sachs - GM Card”
  • “My General Motors pay card”

Refund Question:

  • “Refund on $100 deposit for truck that never delivered”
  • “Some kind of refund due to Covid and had not used my car”

Activation/ Cancellation Question:

  • “Order cancellation?”

Other Question:

  • “I own a 2020 Colorado with 79000 miles on it and it needs a new transmission. 3 weeks ago i had the transmission fluild changed base on waranty specs from the hand book. Due to the fact that i had oil changes locally i voided my lifetime waranty.”
  • “False advertising advertising”
  • “Parts availability”


Related Companies

Chevrolet, OnStar, Gm Financial, AmeriCredit, GMC


General Motors is a multinational corporation that was established in 1908 in Flint, Michigan. The company is based in Detroit, Michigan in the USA, in Zurich, Switzerland in Europe and in Melbourne, Victoria in Australia. General Motors has production facilities in 30 US states and in 33 countries worldwide. The company manufactures cars and trucks under the brands: Cadillac, Buick, Chevrolet, GNC, Hummer, Opel, Pontiac, Saab, Saturn. Net income of General Motors is about $1,97 billion. The corporation is the largest automotive company in the world in terms of production volume. There are more that 284,000 General Motors employees all over the world.

General Motors reviews and complaints

General Motors is ranked 83 out of 488 in Auto category

Area Served

Worldwide, USA

Payment Methods


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