General Motors Phone Numbers and Emails

Toll-Free Number:

  • (800) 521-7300
Send Message

Customer Service:

  • (800) 458-8006
  • (800) 222-1020
  • (800) 462-8782
  • (866) 486-6376
  • (800) 762-2737
  • (800) 553-6000


  • (313) 556-5000


  • (866) 697-7482
    Privacy Inquiries

General Motors Emails:

Privacy Inquiries, Privacy Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

General Motors Website:

General Motors Help Center:

Corporate Office Address:

General Motors Company
P.O. Box 33170 300 Renaissance Center
Detroit, Michigan 48232-5170
United States

General Motors Rating Based on 336 Reviews

Rating details

more details
Customer service
Product or Service Quality
Discounts and Special Offers

Rating stats

Rating trend

How Good is General Motors's Customer Service?

Dewey D Vcd
Dewey D Vcd
Feels Disappointed | May 13, 2023

Bad refuse to negotiate was told I would receive payment for each month I was without my Volt.
After 12 years no longer had copy of sales contract neither did bank nor Dealer where the vehicle was purchased

Read full quote
Mahayla Mmb
Mahayla Mmb
Feels Disappointed | Apr 21, 2023


Read full quote
Arielis Jpr
Arielis Jpr
Feels Satisfied | Apr 21, 2023

Todo muy bien

Read full quote
Latania Knk
Latania Knk
Feels Disappointed | Mar 07, 2023

Really no real answere still have to wait another
Week for my truck while they check out the whole truck

Read full quote
Keshawna Tll
Keshawna Tll
Feels Satisfied | Feb 21, 2023

Talking with the representative was good. I do not know the results of my conversation at this time, still waiting to find out what you can do.

Read full quote
Tuyen Rmh
Tuyen Rmh
Feels Satisfied | Dec 07, 2022

I appreciate the customer service representative concern and care for my reported issue. Even though it could not immediately resolved, a case number was opened for further investigation in resolving my concern.

Read full quote

Summary of General Motors Customer Service Calls

06:06 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call General Motors?

Request for Information Question:

  • “About an over charge”
  • “Looking for a Transmission Control Module”
  • “Gmc Acadia slt2 how to get gps”

Product/ Service Question:

  • “New vehicle paint damage”
  • “Defective parts”
  • “Car window leaking”

Staff Question:

  • “I need a service centre here in Portharcourt Nigeria to service my Escalade.”
  • “How dose General Motors handle service complaints”
  • “Not getting service or answers on myche 2500 hd”

Payments and Charges Question:

  • “Dispute over rebate”
  • “Make payment”
  • “Can't get my iPhone to charge from the dash usb port”

Shipping and Delivery Question:

  • “The dealership cannot get the parts to fix my 2015 GMC pick up been waiting three weeks.”
  • “My new 2022 Denali ultimate arrived without the monroney label and I want it”
  • “Eta on new engine”

Return/ Replace Question:

  • “Returning a call from John”
  • “Return”
  • “To see if a part can be returned”

Account Question:

  • “Login”
  • “Unable to get an authorization number to lease a car due to fraudulent activity on my account. The Audit Dept has not contacted me and I have been leaving messages for 4 days.”
  • “Account number for auto pay”

Employment Question:

  • “Hopefully to help the dealership that is taking care of my truck get a part from General Motors. They have done an excellent job but they can’t finish the job if they can’t get the part. That you can’t get the part is just wrong.”
  • “Job”
  • “Payoff”

Cards Question:

  • “Inquiring about faulty SD card in 2022 Chevrolet Equinox purchased this year.”
  • “Complaints about Marcus: by Goldman Sachs - GM Card”
  • “My General Motors pay card”

Refund Question:

  • “Refund on $100 deposit for truck that never delivered”
  • “Some kind of refund due to Covid and had not used my car”

Other Question:

  • “Car parts”
  • “Computer chips”
  • “On Star”


Related Companies

Chevrolet, OnStar, Gm Financial, AmeriCredit, GMC


General Motors is a multinational corporation that was established in 1908 in Flint, Michigan. The company is based in Detroit, Michigan in the USA, in Zurich, Switzerland in Europe and in Melbourne, Victoria in Australia. General Motors has production facilities in 30 US states and in 33 countries worldwide. The company manufactures cars and trucks under the brands: Cadillac, Buick, Chevrolet, GNC, Hummer, Opel, Pontiac, Saab, Saturn. Net income of General Motors is about $1,97 billion. The corporation is the largest automotive company in the world in terms of production volume. There are more that 284,000 General Motors employees all over the world.

General Motors reviews and complaints

General Motors is ranked 81 out of 483 in Auto category

Area Served

Worldwide, USA

Payment Methods


Compare General Motors To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

1300 reviews
939 reviews
1388 reviews
Write a review
Do you have something to say about General Motors? What happened? What can we help you with?
Submit review Don't show this popup