Contact General Motors Customer Service
General Motors Phone Numbers and Emails
Toll-Free Number:
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(800) 521-7300Buick
Customer Service:
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(800) 458-8006Cadillac
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(800) 222-1020Chevrolet
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(800) 462-8782GMC
General Motors Emails:
Contact Information
General Motors Website:
General Motors Help Center:
Corporate Office Address:
How Good is General Motors's Customer Service?
Summary of General Motors Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call General Motors?
Product/ Service Question:
- “Warranty failure”
- “My trick is broke down”
- “Trouble getting infosystems replaced in my 2022 equinox”
Request for Information Question:
- “Ask about a rental car”
- “Status on my 2017 CT6 Cadillac”
- “Question and complaint”
Staff Question:
- “Failed services from Chevy dealership for leaking sunroof. Twice!!”
- “Brought my blazer for service been waiting a month for a part it's ridiculous”
- “I need a service centre here in Portharcourt Nigeria to service my Escalade.”
Payments and Charges Question:
- “Over charged”
- “Former GM Employees get discounts on oil change and tire rotation”
- “Dispute over rebate”
Shipping and Delivery Question:
- “The dealership cannot get the parts to fix my 2015 GMC pick up been waiting three weeks.”
- “My new 2022 Denali ultimate arrived without the monroney label and I want it”
- “Eta on new engine”
Return/ Replace Question:
- “Returning a call from John”
- “Return”
- “To see if a part can be returned”
Account Question:
- “Login”
- “Unable to get an authorization number to lease a car due to fraudulent activity on my account. The Audit Dept has not contacted me and I have been leaving messages for 4 days.”
- “Account number for auto pay”
Employment Question:
- “Employment update”
- “Hopefully to help the dealership that is taking care of my truck get a part from General Motors. They have done an excellent job but they can’t finish the job if they can’t get the part. That you can’t get the part is just wrong.”
- “Job”
Cards Question:
- “Inquiring about faulty SD card in 2022 Chevrolet Equinox purchased this year.”
- “Complaints about Marcus: by Goldman Sachs - GM Card”
- “My General Motors pay card”
Refund Question:
- “Refund on $100 deposit for truck that never delivered”
- “Some kind of refund due to Covid and had not used my car”
Activation/ Cancellation Question:
- “Order cancellation?”
Other Question:
- “I own a 2020 Colorado with 79000 miles on it and it needs a new transmission. 3 weeks ago i had the transmission fluild changed base on waranty specs from the hand book. Due to the fact that i had oil changes locally i voided my lifetime waranty.”
- “False advertising advertising”
- “Parts availability”
About
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General Motors is a multinational corporation that was established in 1908 in Flint, Michigan. The company is based in Detroit, Michigan in the USA, in Zurich, Switzerland in Europe and in Melbourne, Victoria in Australia. General Motors has production facilities in 30 US states and in 33 countries worldwide. The company manufactures cars and trucks under the brands: Cadillac, Buick, Chevrolet, GNC, Hummer, Opel, Pontiac, Saab, Saturn. Net income of General Motors is about $1,97 billion. The corporation is the largest automotive company in the world in terms of production volume. There are more that 284,000 General Motors employees all over the world.
General Motors is ranked 83 out of 488 in Auto category
Worldwide, USA
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