General Motors Phone Numbers and Emails

Toll-Free Number:

  • (800) 521-7300
Send Message

Customer Service:

  • (800) 458-8006
  • (800) 222-1020
  • (800) 462-8782
  • (866) 486-6376
  • (800) 762-2737
  • (800) 553-6000


  • (313) 556-5000


  • (866) 697-7482
    Privacy Inquiries

General Motors Emails:

Privacy Inquiries, Privacy Inquiries
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Contact Information

General Motors Website:

General Motors Help Center:

Corporate Office Address:

General Motors Company
P.O. Box 33170 300 Renaissance Center
Detroit, Michigan 48232-5170
United States

General Motors Customer Service Reviews

1.4 / 5
rosemary o Cxf
I don't call this Customer Service

May 10, 2022 my AC stopped working in my 2017 Chevy Suburban with 45,000 miles. Did a little research to find out there was issue with the coupler on the AC...

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Clarke S Ret

I purchased a 2022 Chevrolet Silverado2500 with a duramax diesel engine in November 2021. On 3-29 the vehicle info system informed me that in 175 miles the...

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Summary of General Motors Customer Service Calls

06:06 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call General Motors?

Request for Information Question:

  • “Looking for a Transmission Control Module”
  • “Gmc Acadia slt2 how to get gps”
  • “MIB vehicle status release request.”

Product/ Service Question:

  • “New vehicle paint damage”
  • “Defective parts”
  • “Car window leaking”

Payments and Charges Question:

  • “Dispute over rebate”
  • “Make payment”
  • “Can't get my iPhone to charge from the dash usb port”

Staff Question:

  • “Not getting service or answers on myche 2500 hd”
  • “Lack of customer service collision center at Lakeside Chevrolet”
  • “Service related”

Shipping and Delivery Question:

  • “The dealership cannot get the parts to fix my 2015 GMC pick up been waiting three weeks.”
  • “My new 2022 Denali ultimate arrived without the monroney label and I want it”
  • “Eta on new engine”

Return/ Replace Question:

  • “Returning a call from John”
  • “Return”
  • “To see if a part can be returned”

Account Question:

  • “Login”
  • “Unable to get an authorization number to lease a car due to fraudulent activity on my account. The Audit Dept has not contacted me and I have been leaving messages for 4 days.”
  • “Account number for auto pay”

Employment Question:

  • “Hopefully to help the dealership that is taking care of my truck get a part from General Motors. They have done an excellent job but they can’t finish the job if they can’t get the part. That you can’t get the part is just wrong.”
  • “Job”
  • “Payoff”

Cards Question:

  • “Inquiring about faulty SD card in 2022 Chevrolet Equinox purchased this year.”
  • “Complaints about Marcus: by Goldman Sachs - GM Card”
  • “My General Motors pay card”

Refund Question:

  • “Refund on $100 deposit for truck that never delivered”
  • “Some kind of refund due to Covid and had not used my car”

Other Question:

  • “Compaint”
  • “Radio problems”
  • “Recall issue”


Related Companies

Chevrolet, Gm Financial, OnStar, AmeriCredit, GMC


General Motors is a multinational corporation that was established in 1908 in Flint, Michigan. The company is based in Detroit, Michigan in the USA, in Zurich, Switzerland in Europe and in Melbourne, Victoria in Australia. General Motors has production facilities in 30 US states and in 33 countries worldwide. The company manufactures cars and trucks under the brands: Cadillac, Buick, Chevrolet, GNC, Hummer, Opel, Pontiac, Saab, Saturn. Net income of General Motors is about $1,97 billion. The corporation is the largest automotive company in the world in terms of production volume. There are more that 284,000 General Motors employees all over the world.

General Motors reviews and complaints

General Motors is ranked 83 out of 455 in Auto category

Area Served

Worldwide, USA

Payment Methods


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