I had my cruze taken in for an issue with air coming out of the vents. My boyfriend said it was the cabin air filter.
I took it jn to get checked anyways as i had some free time. They start working on the vehicle prior to conesnt and "replaced" it. They charged $180 canadian to replace it. My boyfriend felt i got ripped off as it is a 10 minute job and toy can buy the filter for $25.
A few days later the vent starts acting worse than before. I take it back in and they state that there aee a bunch of leaves in the compartment which need to be cleaned out. At this point i am very angry. They wanted an additomal $200 to clean the leaves out.
My boyfriend called and handled it. They knocked the bill down to $120. 10, 000 KM later i was getting my oil changed when a service advisor pointed out i should change my cabin air filter. I was shocked as i have already paid for it teice and now soon to be a third time.
The service advisor brought it to me and said it is an original folter from when the vehicle was assembled.
So i have paid to have the filter replaced and dealt with 3 times and it was only done once. GM is a joke.
Reason of review: Bad quality.