General Motors 4l60e Transmission Reviews and Complaints
Cons
No items
Pros
No items
General Motors - Sorry parts warranty
- Great customer service
- Always willing to help
- Product quality
- Bad reviews
Monster Transmission - 4L60E junk after 300 miles
Monster Transmission - Get in and drive
We are very sorry that you were displeased with the service that you received from Monster Transmission. We endeavor to provide the highest quality products and service to each and every one of our clients.
You were no exception to that. We offered, as a courtesy to you beyond the point of sale, the option to purchase our White Glove Warranty upgrade (for less than the price at time of purchase) to provide you with $1000 worth of coverage towards shipping, fluid, and labor. That is $400 for $1000 worth of coverage. We did this in an effort to go well and beyond the terms of our warranty and far and above what any other company would offer.
We regret that you do not feel the same way.
As we stand by our product, we continue to offer this to you as an option.
We appreciate that you, and the reader(s), understand that there are always two or more sides to every story and for providing us a venue in which to share ours.
What about the cameras that actually show the guys building your transmission? Are you saying that those guys are NOT at Monster Transmission, but in another, undisclosed location altogether?
Where do they outsource from? Why are the people on camera wearing Monster t-shirts if they're not working for Monster?
This is weird.
I'm going to drive over to the Monster shop and see for myself. I'll be there next week, on vacation.
Thank You for Your Submission
Your comment is successfully posted.
ASE Certification means nothing, it's just basic knowledge of whichever test you want to cert under, basic mechanical technology to air conditioning basic knowledge. And yes, I have the certifications, it makes some customers feel better about having a technician with a certification patch on their sleeve work on the vehicle.