Manufacturer: General Motors Category: Warranty Clear all filters (4 of 4 reviews match)
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I used to love my Chevy, but that has changed...I recently had a poor experience with my Chevrolet Camaro needing a timing chain repair before the typical replacement period. While the vehicle was within warranty, I was told at certified Chevrolet dealerships that the...
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h.kitchener

h.kitchener Most people with a known problem on a vehicle that will, most likely cause monetary problems at any time would just trade it in and buy another car, tho in your case at anothe...

So because I don't drive my car daily they won't cover a part that they knew was faulty! This is exactly what they hoped for. Save money by doing a special warranty and not a recall. Charlene Sr Advisor at GM was rude to my husband, and refused to talk to me about...
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2.4
I didn't like
  • Run around for warranty work
  • Refuse to fix the problem
  • Bad customer service
#932666
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It really bothers me that when it comes down to buying a car, they are so nice to you but when it comes down to needing their help; they forget what customer service really means. I'm very unhappy with their business practices. I never was treated this way by...
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h.kitchener

h.kitchener What you describe makes no sense. I see no reason why they would want to see your "receipt" when the warranty applies to the VIN of the vehicle, not the owner. It sounds like ...

1.9
I liked
  • Sales representative
I didn't like
  • Service department
  • Warranty
#909891
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Because my car is past the 5 year powertrain warranty, GMC refused to pay for it. AND HERE'S THE KICKER..MAKE NOTE OF THIS GMC OWNERS: THEY REFUSED TO COVER THE 4 GRAND COST I WAS QUOTED AT THE DEALERSHIP BECAUSE I DONT HAVE MY OIL CHANGED AND THE GMC DEALERSHIP AND...
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Anonymous

Anonymous Neglecting to change your oil is exactly what causes the timing chain issues on these engines. If you don't change your oil often enough, you did this to yourself :)

1.1
I didn't like
  • Wont stand by their timing chain issue acadia
  • Gm refuses to recognize the problem
  • Do not stand by their products
#836517
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