Manufacturer: General Motors Category: Warranty Clear all filters (3 of 3 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Now my catalytic converter has gone out. 6 months over the warranty and 41,000 under the warranty. So because I don't drive my car daily they won't cover a part that they knew was faulty! This is exactly what they hoped for. Save money by doing a special warranty and not a recall. Charlene Sr Advisor at GM was rude to my husband, and refused to talk to me about the problem. So now I have to pay $1000 on a part that should have been...
Read more
2.4
I didn't like
  • Refuse to fix the problem
  • Quality control
  • Run around for warranty work
#932666
It really bothers me that when it comes down to buying a car, they are so nice to you but when it comes down to needing their help; they forget what customer service really means. I'm very unhappy with their business practices. I never was treated this way by Dodge/Chrysler. Also, just to see what the problem was with the vehicle, they are charging me $300 labor; just to open up the engine. Now, due to the circumstances, I will be losing my 2...
Read more
h.kitchener

h.kitchener What you describe makes no sense. I see no reason why they would want to see your "receipt" when the warranty applies to the VIN of the vehicle, not the owner. It sounds like ...

1.9
I liked
  • Sales representative
I didn't like
  • Warranty
  • Service department
#909891
Because my car is past the 5 year powertrain warranty, GMC refused to pay for it. AND HERE'S THE KICKER..MAKE NOTE OF THIS GMC OWNERS: THEY REFUSED TO COVER THE 4 GRAND COST I WAS QUOTED AT THE DEALERSHIP BECAUSE I DONT HAVE MY OIL CHANGED AND THE GMC DEALERSHIP AND BECAUSE TECHNICALLY I AM NOT A GMC CUSTOMER BECAUSE I DIDNT BUY MY ACADIA BRAND NEW THREE YEARS AGO. THAT WAS THEIR EXCUSE! This is my second ACADIA, yes SECOND and LAST ACADIA I...
Read more
Anonymous

Anonymous Neglecting to change your oil is exactly what causes the timing chain issues on these engines. If you don't change your oil often enough, you did this to yourself :)

1.1
I didn't like
  • Wont stand by their timing chain issue acadia
  • Gm refuses to recognize the problem
  • Do not stand by their products
#836517