Product: General Motors Customer Care Clear all filters (25 of 25 reviews match)
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General Motors - New car buy

I buy the new buick encore 2017 in brickell gm dealerI buy the new buick encore 2017 in brickell gm dealer and this the best people in assistant at the customer , in special carlos hernandes and the sales manager I glad to speak I recommended to every body ,great people and very friendly I hope continued ,because I buy 3 cars in this dealer thanks so much for the attention and good bless this people {{REDACTED}}
5.0
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Customer service
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Hill City, Kansas
Product
General Motors Customer Care
I liked
  • Buick
  • Sales representative
#1127758
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I had to remove a roof rack from 2003 Pontiac Vibe due to a water leak (apparently a common problem with these).Some small plastic attaching clips/studs broke in the process, and now I can't find replacements or even get a part number from anyone to search. No photo of...
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Product
General Motors Customer Care
#1098622
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Bull motors refused to service my GMC Yukon because it was not purchased at their dealership.I was told if I could drive elsewhere to buy I could go there to get service.I purchased my yukon used Bull did not have a used one like I wanted at the time.I purchased a 1995...
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2.0
Product
General Motors Customer Care
I didn't like
  • Being disrespected
  • Given the runaround
#1090322
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On May 30, 2017 I gave Lafontaine Cadillac a deposit of $17, 000.00 On June 1, 2017 I rescinded the deal.The Cadillac dealer sent the deal to the bank took $40,000.00 in bank funds tilted and registered the vehicle to me the vehicle sits on there lot with my insurance...
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h.kitchener
h.kitchener

Somehow, I get the impression there is more to this story than you are admitting to.

Product
General Motors Customer Care
#1062354
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After involving General Motors Managers, dock personnel, the trucking dispatchers, I followed all of the procedures from what I knew. But considering GM Managers didn't know, dock personnel, didn't know, the trucking dispatchers/supervisors didn't know what the exact...
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1.0
Product
General Motors Customer Care
I didn't like
  • Poor atitudes
#978311
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check out Springfield auto (http://www.springfieldautomart.com/)... I am looking for a late model used Enclave and saw that Springfield had a lot on them in stock so I called and was told they would be open to negotiating a better price on a 2014 and that they had many...
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1.0
Windsor County, Vermont
Product
General Motors Customer Care
I didn't like
  • Bait and switch
#895778
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I called about a part which I was able to actually find through a dealership locater.I called them to get the part and they said they would have to see. I inquired further with the representative and asked, "Do you have these parts in stock or you have the ability to...
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Product
General Motors Customer Care
#893060
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In the last 4 months I have taken both my 2014 Corvette and my 2015 GMC Canyon in to the dealer for warranty covered maintenance (oil services) and was informed that there were recalls on both. I got these recall services performed and have receipts for them where...
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2.9
Rockwell, North Carolina
Product
General Motors Customer Care
#852338
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This letter was forwarded to O'Brien Chevrolet in Willoughby Hill, Ohio on/about 3/7/16;-- as of this date, 3/16/16, Mr. Funk has not been contacted on the below mentioned issue from the Service mgr. and/or the salesman, Mr. Mills. O'Brien has lost a future customer...
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2.8
Willoughby Hills, Ohio
Product
General Motors Customer Care
#810894
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While on a road trip recently, my husband and I encountered an engine problem. Mandal GMC in Biloxi MS did a "GM Warrantied" repair in the amount of $5356.48. 447 miles later, another GM dealership in Gainesville FL informed us the repair was not done properly and we...
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Anonymous
Anonymous

My experience with both cust svc and their "legal dept" which appears outsourced is when you formally file a complaint, both depts blow it off by saying they can no longer co...

1.0
Smithville, Missouri
Product
General Motors Customer Care
I didn't like
  • Poor customer service
  • Do not stand behind warranty of repairs
#807026
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