Product: General Motors Customer Care Clear all filters (0 of 30 reviews match)
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Case # 5008867171 My husband and I have purchased/leased numerous GM products over the years. In the past they have all been great working vehicles and the company has stood behind their products when an issue has occurred. My husbands 2016 Silverado is a lease that we...
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General Motors Customer Care
#1465575
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I bought a used 2012 Chevy Mal[bu with 60,000 miles on it 3 months ago. It ran great until the 6 year old battery died. After installing the new one the car has never run for more then 2 seconds since. I have replaced everything that you would think it would take to...
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h.kitchener
h.kitchener

Obviously, when you disconnected the battery something in the computerized system now on all cars got messed up. Your best option is to have the car towed to your local chevy ...

2.1
Product
General Motors Customer Care
I liked
  • Car to start
I didn't like
  • Total lack of quality
#1449241
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General Motors - Spritzer service

I took my car into repair. A Chevy Cruze, I called and told it was completed. I arranged a ride to the dealer, Spitzer, North Canton I paid a bit over $2000.00. My ride left by now. Started the car and check engine light was on. My car was not fixed.
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General Motors Customer Care
#1382375
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I purchase a New Buick Lacrosse 2017 o July-28-2018 which I paid cash for $2500. very unhappy with this car right after I purchased this car it began to give me this problem, because sometimes when i come to a light or a stop sign, while the car is still in drive when...
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General Motors Customer Care
#1367749
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Buyer beware!!!! If Service after the sale is important to you than you may want to purchase a Ford or any other Brand than a GM. I had the WORST EXPERIENCE dealing with Customer Care that I have ever had in my 47 year. When you call GM with an issue they tell you some...
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Anonymous
Jose butthead

I say ditto ! GOVERNMENT MOTORS OWES THE TAX PAYERS A REFUND. We've had numerous encounters (10) with customer non service as well sounds like I was on the phone with them aga...

Anonymous
LOL

Maybe don't purchase a used vehicle from a non-GM dlrship and think that GM will cover outside warranty repairs. Its your vehicle and you should take responsibility for it, no...

2.9
Product
General Motors Customer Care
#1244010
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General Motors - New car buy

I buy the new buick encore 2017 in brickell gm dealerI buy the new buick encore 2017 in brickell gm dealer and this the best people in assistant at the customer , in special carlos hernandes and the sales manager I glad to speak I recommended to every body ,great people and very friendly I hope continued ,because I buy 3 cars in this dealer thanks so much for the attention and good bless this people {{REDACTED}}
5.0
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Hill City, Kansas
Product
General Motors Customer Care
I liked
  • Buick
  • Sales representative
#1127758
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Resolved
I had to remove a roof rack from 2003 Pontiac Vibe due to a water leak (apparently a common problem with these).Some small plastic attaching clips/studs broke in the process, and now I can't find replacements or even get a part number from anyone to search. No photo of...
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General Motors Customer Care
#1098622
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Bull motors refused to service my GMC Yukon because it was not purchased at their dealership.I was told if I could drive elsewhere to buy I could go there to get service.I purchased my yukon used Bull did not have a used one like I wanted at the time.I purchased a 1995...
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2.0
Product
General Motors Customer Care
I didn't like
  • Being disrespected
  • Given the runaround
#1090322
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On May 30, 2017 I gave Lafontaine Cadillac a deposit of $17, 000.00 On June 1, 2017 I rescinded the deal.The Cadillac dealer sent the deal to the bank took $40,000.00 in bank funds tilted and registered the vehicle to me the vehicle sits on there lot with my insurance...
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h.kitchener
h.kitchener

Somehow, I get the impression there is more to this story than you are admitting to.

Product
General Motors Customer Care
#1062354
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General Motors and their bad atitudes

I was a truck driver delivering parts to LANSING Grand River Plant. I SAID WAS, PAST TENSE. When one time when I was leaving, yes leaving, with empty racks, NO parts when one of their security guards change procedures. But with every different security guard, the procedures change. I even tried to talk to the Supervisor of the Security Company, HE got very rude, hostile toward me. He admitted to me at the time she was wrong. After involving General Motors Managers, dock personnel, the trucking dispatchers, I followed all of the procedures from what I knew. But considering GM Managers didn't know, dock personnel, didn't know, the trucking dispatchers/supervisors didn't know what the exact procedures are. Finally after an hour, I was allowed to leave, with no parts but just empty racks. Then the following Monday, I was banned from my deliveries, and my job. But in the meantime, Between Monday and Wednesday, I went back into GM LGR 5 more times with deliveries. My trucking company is so bad on communications and violating their own policies that I didn't even know I was not suppose to go back to GM LGR. I learned thru the rumor/gossip mill. Finally after a week back and forth I was told when I came into work, on the graveyard shift I was not suppose be working, and all of my deliveries and other duties were being fulfilled by other drivers. Now this was at 930pm at night.. No one to talk to, dispatchers didn't know what was going on, but just that I was not working, I was relieved of all duties, and I would be notified when I could come back to work. So I went home. Here I am sitting at home not working at this holiday time of the year, not knowing what is going to come about in the new year. Final thought, I have learned that GM is mightier then GOD, especially here in Michigan. No fairness, no rights to defend my actions, even though I did not swear, no racial remarks, just loud, upset angry, no weapons no threats, just trying to do my job.
1.0
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General Motors Customer Care
I didn't like
  • Poor atitudes
#978311
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