Product: General Motors Customer Care Clear all filters (0 of 26 reviews match)
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Buyer beware!!!! If Service after the sale is important to you than you may want to purchase a Ford or any other Brand than a GM. I had the WORST EXPERIENCE dealing with Customer Care that I have ever had in my 47 year. When you call GM with an issue they tell you some...
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Anonymous
LOL

Maybe don't purchase a used vehicle from a non-GM dlrship and think that GM will cover outside warranty repairs. Its your vehicle and you should take responsibility for it, no...

Anonymous
Bear

also didn't the dlrship cut the price down to almost $3000 for a vehicle outside warranty?!? When do you take ownership of your vehicle?

2.9
Product
General Motors Customer Care
#1244010
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I had to remove a roof rack from 2003 Pontiac Vibe due to a water leak (apparently a common problem with these).Some small plastic attaching clips/studs broke in the process, and now I can't find replacements or even get a part number from anyone to search. No photo of...
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General Motors Customer Care
#1098622
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General Motors - New car buy

I buy the new buick encore 2017 in brickell gm dealerI buy the new buick encore 2017 in brickell gm dealer and this the best people in assistant at the customer , in special carlos hernandes and the sales manager I glad to speak I recommended to every body ,great people and very friendly I hope continued ,because I buy 3 cars in this dealer thanks so much for the attention and good bless this people {{REDACTED}}
5.0
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Customer service
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Interest Rate
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Price Affordability
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Warranty
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Hill City, Kansas
Product
General Motors Customer Care
I liked
  • Buick
  • Sales representative
#1127758
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Bull motors refused to service my GMC Yukon because it was not purchased at their dealership.I was told if I could drive elsewhere to buy I could go there to get service.I purchased my yukon used Bull did not have a used one like I wanted at the time.I purchased a 1995...
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2.0
Product
General Motors Customer Care
I didn't like
  • Being disrespected
  • Given the runaround
#1090322
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On May 30, 2017 I gave Lafontaine Cadillac a deposit of $17, 000.00 On June 1, 2017 I rescinded the deal.The Cadillac dealer sent the deal to the bank took $40,000.00 in bank funds tilted and registered the vehicle to me the vehicle sits on there lot with my insurance...
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h.kitchener
h.kitchener

Somehow, I get the impression there is more to this story than you are admitting to.

Product
General Motors Customer Care
#1062354
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After involving General Motors Managers, dock personnel, the trucking dispatchers, I followed all of the procedures from what I knew. But considering GM Managers didn't know, dock personnel, didn't know, the trucking dispatchers/supervisors didn't know what the exact...
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1.0
Product
General Motors Customer Care
I didn't like
  • Poor atitudes
#978311
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check out Springfield auto (http://www.springfieldautomart.com/)... I am looking for a late model used Enclave and saw that Springfield had a lot on them in stock so I called and was told they would be open to negotiating a better price on a 2014 and that they had many...
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1.0
Windsor County, Vermont
Product
General Motors Customer Care
I didn't like
  • Bait and switch
#895778
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In the last 4 months I have taken both my 2014 Corvette and my 2015 GMC Canyon in to the dealer for warranty covered maintenance (oil services) and was informed that there were recalls on both. I got these recall services performed and have receipts for them where...
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2.9
Rockwell, North Carolina
Product
General Motors Customer Care
#852338
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I called about a part which I was able to actually find through a dealership locater.I called them to get the part and they said they would have to see. I inquired further with the representative and asked, "Do you have these parts in stock or you have the ability to...
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Product
General Motors Customer Care
#893060
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I have Pontiac vibe 2005, GM has recalled Passenger side airbag two years ago and warned car owner, not to occupy Passenger Seat, I have family of 5 and I have to omit one person on every trip. last month end I got letter from GM that they have got parts to fix the...
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1.0
Product
General Motors Customer Care
#800193
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