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General Motors - After dealership fixed recall, car is no longer derivable!

My 05' Cobalt was running fine, no issues at all! I got a letter from GM about the recall on ignition and power steering. I was not having any issues with the recalled part at all. I took it to Hobson Chevrolet in Cairo, when I got it back my power steering failed. The dealership said the replacement part was bad. They towed it back and replaced it again. When I got it back it was having the same issue and more. the transmission was shifting hard and the gauges in the dash were going crazy, and my power steering still does not work after they installed two brand new power steering moters. The dealership refuses to fix it unless I pay and the general manager is never in and never returns my phone calls. I called GM customer care and they were no help at all. GM said the issue could be due to an aftermarket part on my car that I didn't realize was there. This has been going on for 3 weeks. I don't understand how gm is not responsible. I drove my car there with no problems what so ever and I had to tow it to another mechanic. As if my car magically got sick while in there care. I am very disappointing in the way the dealership and GM handled this.
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Customer service
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Cairo, Georgia
Product
General Motors Customer Care
#544492
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Gm customer service and products suck! When you call to file a complaint they start out with a nice American girl that says you have a good case, then turns you over to a "specialist" , which is actually a foreign call center. The government and the taxpayers bailed...
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Anonymous
Angry Chevy

Listen I had to call to get roadside assistance on a Sunday and the tow was never dispatched. I spent the next day trying to call to let them know what happened and I got a l...

Anonymous
DontBuyGeneralMotors

I have encountered the foreigners in dealing with the debacle with my 2012 Cruze, which spontaneously caught fire two weeks ago (it was not related to the recall). I respect o...

Product
General Motors Customer Care
#348258
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My son and I just purchased a 2012 Chevy Malibu. Much to my surprise, I noticed that the paint was missing around one of the corners of the headlamp assemblies. When I took the car back to Jake Sweeney's GM dealership, my car had less that 50 miles on it. After I...
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Anonymous
Anonymous

I losing oil it not leaking it is burning it thur the exhaust done have replaced one converter cause oil burning thur the exhaust and GM would not back up there equinox

Anonymous
Paul

GM don't back up defects on 2010 Chevy equinox they are junk

Product
General Motors Customer Care
#313501
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GM will not help you if you purchase a bad vehicle from them. Their customer service is trained so well you can't ever talk to anyone but the original person you contact. Try to get a manager..someone who can actually do something...not a chance. General Motors...
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sam sausage
sam sausage

I just bought a 2012 nissan altima 2.5 special edition oh! a leading comsumer magazing rates it at the top with a 91 score.the ride is so far above any G.M car I ever owned.My...

nikalseyn
nikalseyn

I have already made the decision to NOT buy another GM or Chrysler product. I have had so many American vehicles, I cannot count them. But, no more. Buy a Honda, Toyota, etc. ...

Product
General Motors Customer Care
#268986
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Dan Akerson, General Motors, CEO Mr. Akerson, I am a loyal customer of GM, a Republican, and have been for fifty years. In 1958, I owned a 1955 Chevrolet 2-door sedan. In 1962, I owned a 1958 Chevrolet station wagon. I have owned Chevrolets right up to the present....
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Anonymous
1WhoUnderstands

Anyone who isn\'t an *** will understand your complaint. With our economy on the cusp of a double-dip recession and unemployment at record high levels, the last thing we need ...

Product
General Motors Customer Care
#242125
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they all are lier!!! rip off.co. unexperiance technicians, clueless !!!! rip off their customer's and their employee's money..please do not call them!!!! Big problem is even their GM or office stuffs are clue less!!!they don;t know anything a bout plumbing!!...
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Anonymous
LOL at YOUR MOM

They dont even care BEFORE they make the sale! I tried to get presales questions answered via chat and the customer service person kept me waiting and then said they didnt kno...

Anonymous
LOL at YOU

S...T...U....P...I...D

Product
General Motors Customer Care
#230676
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After purchasing a new Terrain last year, we added $15 in "minutes" to our OnStar phone account. When our 1 year trial period was up, we decided not to extend the OnStar program. We had received a monthly status report on our vehicle, and each time were reminded that...
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nikalseyn
nikalseyn

This is the reason you should never give Onstar your credit card number. I just bought a new Buick and it now comes with a 6 month trial of Onstar(it used to be 1 year). When ...

Gladwin, Michigan
Product
General Motors Customer Care
#229333
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My wife's dashboard light went on and stayed "on" and we took it in at the dealership to diagnose the problem. They said that the catalytic converter needed to be replaced. We spend about $800 for the repairs. One month later it showed up on the recall list. We...
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Anonymous
patrice

hello how are you doing i have the same thing going on i want to kno is it a recall on catalytic converter for a calbalt

Anonymous
patrice

you can send me a email hopegonsalves@gmail,com

Product
General Motors Customer Care
#216769
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Yesterday morning I started to hear a very loud rumbling sound in my engine so I went to my local GM to make an appointment to have my car looked at and repaired. I also ask to please check the rear brakes because they have been squeaking for over a year now. This...
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Anonymous
Bob

Glad I saw the Zoey review. I too have bought a number of cars at far off dealerships and was considering one these folks had as well. I will not waste my time from over 1,2...

Anonymous
zoey

These guys should be reported to the Chevy corporate office nave their franchise pulled. I worked a deal over the phone which I’ve done numerous times since I was driving 3 ...

Product
General Motors Customer Care
#201728
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I was sent a customer satisfaction survey when I bought my new HHR. I didn't fill it out the first couple of times it was sent to me because I kept hearing the salesman's words of him helping me fill it out so it says I am completely satisfied. A third one...
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Anonymous
Anonymous

I was totally scammed at the Gm Feldman dealership in South Lyon Michigan for thousands of dollars, was pushed into a lease deal that I didn’t want, realized that the next day...

Anonymous
Anonymous

My Chevy engine light came on and I had to make a 10 hour drive back to Oklahoma from Louisiana. I didn't have an appointment but bubba oustalet with Connie DeWitt assistanc...

Product
General Motors Customer Care
#144813
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