Product: General Motors Warranty Rating: 1 Star Clear all filters (5 of 37 reviews match)
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Update by user Dec 17, 2018

Don’t buy G.M period nothing but garbage I’ve owned Chevrolet all my life but never again it’s funny how they won’t stand behind there vechiles and they new this from day one

Original review posted by user Dec 17, 2018

I bought a Chevy cruse 1 lt brand new in 2014 the car has been nothing but trouble Since I...
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Review
#1425973 Review #1425973 is a subjective opinion of poster.
Product
General Motors Warranty
Pros
  • Beyond pissed off
Cons
  • Misdianose a problem so the warranty can run out
  • Engines and transmissions
Reason of review
Warranty issue
Loss
$25
Preferred solution
Let the company propose a solution

General Motors in Westminster, Maryland - Refused to honor new car warranty,extortion

1.0
Details
I had a whining noise in my 2010 Buick. I discussed this with Heritage Buick,11234 Reisterstown Rd. Owings Mills Md. 21117 on four occasions. They refused to honor the warranty. In addition they would not return my unrepaired auto unless I gave them $500. I think this is extortion! The General Motors area rep.was informed and so was Buick customer service. They were of no help. A Heritage owner listened to my complaint and still wanted the $500. I would encourage all potential customers to steer clear of all Heritage Mile One dealerships. General Motors seems to automatically support dealerships even when they are completely in the wrong.
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Review
#727146 Review #727146 is a subjective opinion of poster.
Product
General Motors Warranty
Reason of review
Warranty issue
Loss
$500

General Motors - Warranty Review from Ottawa, Ontario

1.0
Details
I have a 2010 gmc acadia with power steering issues. The pump works intermittingly. There is a U.S. class action because of this problem. GM has issued a special warranty to replace the pump. I took the vehicle to get the pump replaced but dealer said the steering rack was leaking and needed replacement for $1,700. Wouldn't fix the pump under warranty unless I paid for a new rack. I didn't get it done and added some fluid to the reservoir. One month later the reservoir is still full and steering problems pesist hence this is not a leaking rack issue. Went back to GM dealer and told them about this and was told that GM would not replace pump unless I paid for rack even though it isn't leaking. I offered to sign waiver for future pump failure. GM said no. This is a design defect or flaw and GM doesn't care. No more gm cars for me.
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Review
#673974 Review #673974 is a subjective opinion of poster.
Product
General Motors Warranty
Reason of review
Warranty issue

General Motors - Review in Service Centers and Repairs category from Fort Saskatchewan, Alberta

1.0
Details
Gm technician and warranty clowns do not stand behind *** all
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1 comment
Anonymous
#1104093

What the *** does this even mean? What are you talking about?

How could anyone draw any conclusion from your post?

Why don't you explain the situation so those of us with knowledge of GM technical and warranty information could offer either a plan of action or a possible solution. We need more info.

Review
#603123 Review #603123 is a subjective opinion of poster.
Product
General Motors Warranty
Reason of review
Warranty issue

General Motors in Greenfield, Massachusetts - GM Goodwrench service center Rustproofing with lifetime warranty canceled without notifying customers!

1.0
Details
Anyone who purchased lifetime rustproofing through GM Goodwrench service center in the 80's and still has the vehicle, you no longer have coverage! GM has violated all the contracts and ended the program without notifying any of it's customers. When finally contacting someone at GM that wouldn't just ignore me (due to me threatening legal action) it took them almost a month to even figure out any information on this product. Then it was all denial as usual. End result, we paid for lifetime protection, got screwed, and they don't care. They try to say that this was a third party company unaffiliated with GM...really....GM Goodwrench service center is no part of GM! I called a GM Goodwrench fluids specialist and he was more than happy to help me until I gave him my contract number. After that he would never pick up the phone when I called or return any of my messages ever again. Typical GM runaround, if there is a problem, ignore it until it goes away.
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Review
#558069 Review #558069 is a subjective opinion of poster.
Product
General Motors Warranty
Reason of review
scheme to defraud customers
Preferred solution
Deliver product or service ordered
Tags
  • Rust Proofing
  • Gm Goodwrench

Contact General Motors Customer Service

Mailing Address:
General Motors
P.O. Box 33170 300 Renaissance Center
Detroit, MI 48232-5170
USA
Phone:
(800) 521-7300
All General Motors Contacts