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General Motors in Jackson, Michigan - Shifter Problem 2011 GMC Acadia

The last 2 or 3 times I’ve had my Acadia in to Jim Winter Buick (recalls, oil changes, and replacement of fog lights), I have asked them to have a mechanic take a look at the shifter mechanism, which is not smooth, and hangs up on the plastic, and does not show the correct gear selection. However, no one has looked at it either time. I don’t even think they bothered to record it on my service paperwork. I’m not sure why the service persons omitted it from my copy. I feel that at the very least, they could have spared a few minutes for a mechanic to look at this potential serious issue. My car was there at least twice, maybe 3 times. They also should have explained to me what options I have to appeal to General Motors, or how to contact them to possibly cover this problem under warranty.
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#535571 Review #535571 is a subjective opinion of poster.
General Motors Warranty

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Mailing Address:
General Motors
P.O. Box 33170 300 Renaissance Center
Detroit, MI 48232-5170
(800) 521-7300
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