The Gm passlock starting problem is rampant across the entire GM product line and yet GM closes its eyes and ignores the problem. When millions can't start their GM cars the company will have to out of business.
All my letters were unsatisfactorily handled. I received a phone call to take the car to the dealer. The dealer experience as documented on the numerous forums is to do $500 to $1000 worth of "repairs" which do not fix the problem. You would think that a company that lives on the goodwill of customers would have a crash program to address the problem.
After all, cars have been starting for a century.