New Hyde Park, New York
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I purchased a certified used 2006 Pontiac from a GM dealer......after 80k and delligent maintenence a engine rod blew and the dealer wants to bang me 3k to crack it open and take a look..could be as much as 6k to repair...Really?.....i asked GM for assitance since my 5 year warranty just expired...figures......some customer service *** in the Phillipines who knows nothing, except how to annoy the *** out of you, tells me I am *** out of luck......basically telling me thats what I get for buying an American car.....never again......when I asked to speak to someone above her she told me she was it....Really? Some customer service lacky...thats it?

So 80k thats it.

I have friends driving Toyotas with 250K miles....and I'm the one that says buy American.......those words will never come out of my mouth again.....GM is the worst...look at me! I'm Done...This what happens when the goverment takes over an auto company and outsources it to third world countries.

Bastards

Product or Service Mentioned: General Motors Warranty.

Monetary Loss: $6.

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Anonymous
#1327921

I had a gmc sierra slt piece of *** that in the 7 yrs I had it it had some 25000 dollars worth of warranty work as well as 4000 dollars of other than warranty work, got half the fuel mileage promised with 4% of all miles going to shop for warranty. My time, my 800 dollars in extra oil between changes .I have been a gm person for my entire life of 62 years and will never give that company one more dime or a second more of my time. Gmc trucks SUCK plain and simple ........all this in just 63000 miles

Anonymous
#1257654

BUY A TOYOTA

Anonymous
#1168027

Gm is now being made in CHINA!

Enough said

They should have gone belly up instead of bailing them out

With gm they have a rule they live by

QUIANITY NOT QUIALITY!!!!

Anonymous
#1084998

You tell Em!! GM IS THE WORST COMPANY.

OUT OF ALL HONESTY THEY JUST SUCK AT EVERYTHING.

THEY MAKE PRETTY CARS WITH UGLY INTERIORS AND HORRIBLE MOTORS. THE 2016 MALIBU CAN JOIN THE UGLY DEPT 2.

HONDA FTW

Anonymous
#1138345
@Anonymous

Work for 30 years for them only to have them steal benefits

Anonymous
#932401

G.M. IS THE GREAT MISTAKE!

THEY BUILD GARBAGE MOTORS! THEY ARE ALSO KNOWN AS GREEDY MOTORS!

AFTER YOU BUY ONE OF THESE P.O.S. YOU WILL FEEL GREIF MOTORS

Anonymous
#852812

GM SUCKS!!! I bought a 2010 Equinox, it's now 2014 and I have spent thousands in repair.

GM tells me because I am out of warranty they will only support a $500 service credit or $1500 rebate to purchase a new car...so basically more money (I have spent at least $6-7000 in repair over the last two years).

I have had issues since the day I drove off the lot, it is a true lemon and GM will not get any of my future business. Nor should anyone out there give them business, they do not care that their customers have a four year old lemon rust bucket...they just keep producing less than reliable cars.

One of my complaints is that the engine sounds like a tractor and it has since I bought it, I have approached this many times with GM service and they say 'all Equinox sound like that'...really? I find that hard to believe.

I still have 4 years left with this car, you would think at the very least they would give me a deal like they are advertising now 0% financing on 2014 Equinox...something to reduce my monthly so that I don't feel like I am paying through the nose for this hunk of junk.

IF ANYONE OUT THERE IS THINKING OF BUYING GM, MAKE SURE TO GET THE EXTENDED WARRANTY OR YOU WILL BE UP *** CREEK AS GM WILL DO NOTHING TO SUPPORT YOU UNLESS YOU HAVE IT.

Anonymous
#816425

Sorry you fell for the gm scam. Did you read the placard in on the doorjamb?

Made in mexico. That's where I would have exited. Gm is junk wherever they make them, but if you live in the states, I hope you noticed Detroit". They don't make them there.

However if your interested in a Toyota, they makes them here.....gm has beenmaking *** for decades. Its sad to see the consumers that don't know cars buy 1.

Anonymous
#792310

I know this is an old post, but I just happen to come across it and had to vent my own options.... September 2012 I traded my 2009 Toyota Camry for a fully loaded 2012 Chevrolet Colorado (LT/V8/leather interior, etc.).

A week after purchasing the truck I noticed the reflective material for the signal lamps was flaking off. I decided to wait on taking the truck back the dealership for this issue since I would be taking it in for an oil change anyway. This decision took a great deal of reserve due to my particular nature--I take impeccable care of my stuff. A month later, when I would start the engine, there seem to be a 'clunk' coming from the transmission.

Again, I refrained from taking it in on a whim. A couple of weeks after this issue, there was some noise coming from the rear end of the truck.... Well, this was enough for me to decide to take it to the dealership. WHAT A NIGHTMARE!!

I don't have enough time to elaborate, but just an example of how they dealt with the rear end issue--the remedy was just to spray white lithium grease all over the leaf springs, rear differential and everything thing else.... I thought my issue with this dealership would be an isolated one--nope!! Six months after initial purchase, I needed to order a fender flare for the rear passenger side --I was told everything from "the part is discontinued" to "I would have to purchase a set of 4". Needless to say, I never got the replacement fender flare.

Just after a year of owning the truck, after parking the P.O.S. I could smell burning oil.... I decided to get rid of it--luckily, I got more than $500, because I would have been hard pressed to even give $100 for it myself. I honestly and truly wanted to give GM a chance and believe that the company had changed for the better...

Never again. I use to be "Buy American", but I work too hard to *** my money off on junk!!

Most of the diehard American car owners I've encountered are usually the ones that have the check engine light on constantly and trim pieces hanging off of the vehicle and are completely content with it..... They're also the ones who tend to mismanage their income as well--just like the company they support....

Anonymous
#744717

I have lived a few years more than most; I have always known that GM was a cheap no good product and yes they should have gone under and with odumbo at the joystick, well, we lost the chance to rid ourselves of GM like nash, delorian, studebaker and others who knew their product was substandard.

Anonymous
#727195

:( I have a 2012 LaCrosse and THOUGHT I was getting a great car.... BOY WAS I WRONG!!!!!

I have had SEVEN SR #'s open on this vehicle with GM and it has tried to kill me SIX times since i have had it in Dec 2012. It has about 7100 miles on it and has been NOTHING but trouble. GM REFUSES to get me out of a vehicle that is pure *** and get me in one that is safe. I want to know if Daniel Akerson (GM CEO) would drive this junk?

Would he let his wife? His daughter? DOUBT IT!!!! All I asked them for is to take the car back, wipe that debt clean and get me in a new one with tags so I can roll on.

BUT NO!!!! OK when this thing kills me my family will make MILLIONS :( instead of GM loosing a few grand now. FINE WITH ME BUDDY!!!

I am sure GOD will take care of me and the ones that do not care.

Anonymous
#719392

They are the worst in customer service. If only their cars never gave such numerous problems.

When you take your car in for repairs They will steal your property and when you complain do nothing about it. That's gm south africa I urge you Never buy a GM car

Anonymous
#602154

GM Sucks. They have no honor or integrity. As a result of years of mismanagement, I was forced to retire during the 2009 bailout. GM then sold my retirement to Prudential. As a consequence of that sale, my health care could no longer be deducted from my pension prior to deposit. GM offered the option of paying by invoice or by signing a form allowing them to withdraw money from my bank account.

I chose the invoice option. Thirty days later GM has rescinded the invoice option. They will only continue my health care if I sign a form indicating they can withdraw funds from my account.

I prefer to determine how and when funds are withdrawn from my account as I do with my mortgage, utility, and credit card payments. But noooooo, GM is special. They require blanket, carte blanche permission to debit my personal account when they want to.

I have tried to defend GM for what many, many people have described to me as arrogant, foolish, inflexible, negative behaviors, but I'm about to give up. Maybe they really DON'T know how to or care about, customers, employees and retirees.

1948erf
#589095

My dad was a GM customer to his death. I purchased a used pre-certified Malibu mainly because of my dad's success with GM products through the years. I put my trust in a person, who had dealt with my brother, and found out I have been betrayed! The car had 28,200 miles when I purchased it in December of 2000. (Yes, you are seeing the year correctly)! When I initially purchased it, I had to take it back to the dealership one month later for new brakes! Two months later I took it in because I continued smelling burning wire and was told by one of the service Managers that they could not find anything wrong. After several months of nothing, I contacted General Motors and found out that car had three (3) electrical problems prior to my purchase and was sent to Houston from Florida as a rental car. I have driven the car only 30,000 miles since Dec. 2000, and have endured so much frustration. I have never wrecked this car while in my possession, but I have just found out that this car was rigged prior to my purchasing and pictures were taken by a Certified AAA mechanic because he had to take parts out to get to the problem. I have not had good service with this car at all and hope someone does make the same mistake that I have. I wish there were legal steps I could take but I am not sure. I pray to never make that mistake again. My advice would be to never recommend GM Chevy products to anyone!

I never received a Manual book that I requested several times to no avail. If anyone has any advice, please feel free to post. Thank you!

1948erf
#589096
@1948erf

CORRECTION: I hope that someone DOES NOT make the same mistake that haunts me to this day. This car was purchased from Mac Haik Chevrolet in Houston, Texas. Thank you.

Anonymous
#579475

Today is 12/07/2012 and I spent the last 10 business days trying to make sense out of, "some customer service *** in the Phillipines who knows nothing, except how to annoy the *** out of you, tells me" ........ some of the very same things they told you.

These people can barely enunciate their words let alone form complete and well thought out sentences. I never did get a solution to the issue I presented and NEVER received a return phone call from the customer service representative.

Really GM, these are the people you want on the front lines of customer service. Other than saving money, there is no ROI with this for me.

Anonymous
#577905

i ahve a 2010 impala with 58k. the heat stopped working they are telling me that this ia a mantenice issue.collant systems are closed systems.

they stated that there was a air bubble in the system. i asked GM how it got into the system they cannot answer my question. but they a service bulletin on the car with this problem. they dealer was cool but chevorlet consumer relations sucks.

they offered me a voucher for future service i told themto keep it. anyone want to buy a impala

Anonymous
#534387

No Contest. Toyota is the best. 195 K on my truck. Never been into the shop except when I elected to have the timing belt changed as a preventative measure at 190K. It is a 5-speed manual and I'm still on that first clutch.

I've owned all the other 3 previously - Ford, GM, Chrysler. GM and Chrysler (Jeep) were the worst. Ford was an improvement, but compared to the Toyota, the parts the union-affiliated American manufacturers use are practically disposable.

It was described to me this way - and I think there is more than a grain of truth to this. I am an engineer, myself, and see the same economics rationale employed in my field, as well.

US companies have huge labor costs due to union overhead/pensions/kick-backs (general corruption, too), etc. US companies must have price competitive vehicles when compared to other foreign-owned companies (even though foreign-owned, those companies also manufacture using US labor and factories - possibly some union involved, but not to the extent of the other three - I think the foreign-owned companies are generally non-union, or try to be that way). Since the prices are all relatively the same, the union soaks up a huge part of the cost of making a car. To make up the difference, the US companies are forced to use lower quality parts that do not last as long and are not as reliable. Simple and predictable who makes the better car, all things being equal.

And those of us who pay taxes get to pay an even higher cost as our savings are devalued due to money being printed and redistributed to unions and and poor companies like GM.

Let GM go under. The pieces can then be bought up by others and reformed into something profitable, which will follow from them improving their product and booting the unions. Unions are destroying the manufacturing base in this country.

Anonymous
#523183

Dont blame gm for buying a used car its all In the matenince

Anonymous
#495590

They make money alright by selling *** cars........ My buddy has a Toyota with 175k on it......guess what ? it''s his third one.....I try to buy American but they build junk