State: Minnesota Product: General Motors Warranty Clear all filters (2 of 37 reviews match)
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Update by user Dec 17, 2018

Don’t buy G.M period nothing but garbage I’ve owned Chevrolet all my life but never again it’s funny how they won’t stand behind there vechiles and they new this from day one

Original review posted by user Dec 17, 2018

I bought a Chevy cruse 1 lt brand new in 2014 the car has been nothing but trouble Since I...
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Review
#1425973 Review #1425973 is a subjective opinion of poster.
Product
General Motors Warranty
Pros
  • Beyond pissed off
Cons
  • Misdianose a problem so the warranty can run out
  • Engines and transmissions
Reason of review
Warranty issue
Loss
$25
Preferred solution
Let the company propose a solution

General Motors in Roseville, Minnesota - Repairs to Saturn Outlook

I own a 2008 Outlook XR, with 128,000 miles. Ten months ago I spent $4,200 on a new transmission. Today I get in the mail another recall letter related to the engine. It states in the letter that the repair is under warranty if under 120,000 miles. I am 8,000 miles over 120,000, so I will have to pay for that as well!! Today I am told by my Tech that the Timing Chain needs replacing, to the cost of $3,000. The Technician said I might need a new engine since the timing chain needs replacing. Cost for a new engine $7,000 to $8,000. Im speechless! I'm potentially looking at a total cost of $11,000. The Interior/Exterior of my auto is in impeccable condition, because that's my Responsibility. There have been 6 Recalls on this Outlook, two that I could not claim, so I had to pay for those repairs myself. With general maintenance costs and upkeep like tires, I will have paid an additional $18,000 more than what I paid for the Outlook. I'm appalled, GM should be ashamed. This is not fair to someone who buys GM autos. It's well known the GM Lambda platform did not work out well for GM during those years...That is GM's Responsibility. I will be blunt but remain calm. What is GM going to do for me with regards to these upcoming Cost. I believe that asking GM to pick up the cost of the Timing Chain/Engine repair, is more than fair. I'm so upset that this is happening to me and my family. Thank you for your time. Todd Cummings 651-245-9439
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Review
#754293 Review #754293 is a subjective opinion of poster.
Product
General Motors Warranty
Reason of review
Bad quality
Loss
$11000
Preferred solution
Let the company propose a solution
Tags
  • Saturn Outlook
  • 2008 Saturn
  • Lambda
  • Repairs To Saturn Outlook

Contact General Motors Customer Service

Mailing Address:
General Motors
P.O. Box 33170 300 Renaissance Center
Detroit, MI 48232-5170
USA
Phone:
(800) 521-7300
All General Motors Contacts