General Motors Reviews

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I have experienced nothing but issues with my Equinox. GM acts like there is nothing they can do because they can't connect all the issues as one problem. I want a replacement vehicle. I bought my car in 2010 brand new...it has been in the shop several times. I had to...
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122 comments
#1448440

I own an avalanche a hummer an Aveo and this hunk of junk equinox it’s been torn down twice but I am changing gm went down the wrong road somewhere how are we expected to buy cars made in America

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ID
#314106 Review #314106 is a subjective opinion of poster.
Location
Frederick, Maryland
Product
General Motors Fuel Pump
New Reviewer

Discontinued part

i have a cts v 5.7 2005 Cadillac part #1526**** it is a pedal sensor 9 pin connector. the part is discontinued but there is no option ,what do i do junk a 65thousand dollar car. Then what is the use of being Gm.

User's recommendation: have the parts ,find a replacement, remanufacture the part.

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ID
#2855963 Review #2855963 is a subjective opinion of poster.
Cons
  • No parts
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Service related

Takes all day for oil change. Waste of time to schedule an appointment. You still go behind people that drive up.

User's recommendation: Don't buy a chevy.

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ID
#2852023 Review #2852023 is a subjective opinion of poster.
Cons
  • Too many to list
Preferred solution
Let the company propose a solution

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New Reviewer
The transmission on my 2015 Corvette is junk, the dealership knows that, GM knows it, and they will not stand behind it .I took it in a couple of years ago because of the transmission and apparently they flushed it and it worked pretty good for a while but now it tries...
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ID
#2839987 Review #2839987 is a subjective opinion of poster.
Location
Sarasota, Florida

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New Reviewer

Poor Paint

2015 Silverado Truck paint pealing off the truck. Pealing off the top of the cab at windshield, Pealing off A-Pillar post Left hand side of cab, Pealing off Left hand rear door B-Pillar and Back of the cab above rear glass.

User's recommendation: Next time do not negotiate extended warrenty demand the extended warrenty at no extra cost.Or option 2 but a Dodge.

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ID
#2824293 Review #2824293 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
My truck fixed repair the paint

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Verified Reviewer
New Reviewer

Just spent $5407.00 on rebuilt transmission.

Update by user Aug 26, 2021

Was told by Buick to contact at the dealer Customer Experience MGR.Called the dealer went through 3 different ladies who did not know this individual.

Original review posted by user Aug 26, 2021
Transmission failed at 87000. Car is out of warranty. Never received any notice of transmission problems. Went to the internet and found all kinds of transmission problems from back as far as 2007.If Buick knew about these problems why did they not fix the problem or at least notify the customer what they need to do to keep the transmission working.I'm out $5407.00 dollars and I want some refund .

User's recommendation: Ask your Dealer about problems with Buick transmissions.

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ID
#2813473 Review #2813473 is a subjective opinion of poster.
Pros
  • Drives nice on freeway when the transmission works
Preferred solution
Price reduction
New Reviewer

Looking for a dealer that can fix it all they wanted was the money and don’t care so a different dealer in port Richie fla

My dealer is idiots can't get my first service and after two hours no loaners or trucks since I have a 100,000 thousand gmc 2500 hd and had to get my truck back with my list of problems and they couldn't give a crap since they moved owners

User's recommendation: Read what ever.

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ID
#2786480 Review #2786480 is a subjective opinion of poster.
Location
New Port Richey, Florida
Loss
$115
Preferred solution
Fell good when I drive away and my wheels fall off
New Reviewer

I made a appointment with carl black, orlando fl. 2 wks ago, 8-17-21 at 9am. Arrived early and meet with service adv. Jose Rodrigivez. He advised me that they would not be able to look at the car

till 6pm?? then Kari Young (shop forman) was requested and still could not provide a satisficing answer why I waited 2wks and still could not have my car taken care of right away???
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ID
#2783616 Review #2783616 is a subjective opinion of poster.
Location
Orlando, Florida
Preferred solution
Let the company propose a solution
New Reviewer

Truck in repair 14 weeks

General Motors - Truck in repair 14 weeks
Repeated calls to dealership Repeated calls to senior advisor for gmc Horses and trailer in Stillwater,Ok and can not get them home because truck in shop the said 14 weeks!
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ID
#2770088 Review #2770088 is a subjective opinion of poster.
Loss
$10290
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer
We purchased a 2007 GMC Acadia in July 2019 from Suburban Ford in Ferndale, Michigan. We haven't had too many issues but approximately a year ago we began having some transmission issues where the engine would rev up high and could not drive it faster than about 35...
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ID
#2767436 Review #2767436 is a subjective opinion of poster.
Pros
  • Reputation
Cons
  • Poor customer service and quality of car
Preferred solution
Let the company propose a solution
New Reviewer

I'm here in Chicago Illinois where the mechanics local 701 is on strike I have a 2018 Buick LaCrosse with 38,000 miles and I have 23% oil life I was calling to find out how do I get my oil changed the

I'm here in Chicago and the mechanics Union local 701 is on strike and I need an oil change can you give me some help or give me some direction on how to proceed and getting my oil change I got a 2018 Buick LaCrosse I got 23% oil life
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ID
#2763873 Review #2763873 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Don't you take care of people after they buy a car

2021 haveing alot of problems with brain for front display that dont work just replaced ac compresser all ready 6000 miles now the brain and nobody wants to help or fix
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ID
#2763106 Review #2763106 is a subjective opinion of poster.
Loss
$42000
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Problem with my new 2021 gmc truck

Bad lifters n a new 2021 gmc with 7500 miles. No loaner car. Will not pay for rental car. Lots of lip service. Whats the warranty on the truck after repairs. Car fax will report the problem trade value will go down. Im stuck with a lemon. Whats GM gonna do for me?

User's recommendation: Don’t buy GM trucks.

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ID
#2762331 Review #2762331 is a subjective opinion of poster.
Pros
  • Reputation
Cons
  • Reputation
Loss
$5000
Preferred solution
Let the company propose a solution
New Reviewer

Not happy with GM after 50 years.

2015 malibu with only 45000 mile on it. Brake system under hood bad. Dealer wanting 1600 to repair. This is a bad part that Gm needs to recall. Very upset I need to pay for this part which is a GM problem.
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ID
#2740286 Review #2740286 is a subjective opinion of poster.
Cons
  • That this electrical failure has not been a recall issue
Loss
$1600
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Not informed about door locks

Discovered the key for my 2016 chevy will unlock the doors to my 2021 chevy. I was told by GM that that is normal, they reuse key codes. What are the odds that I would have a key that works in both of my vehicles and how many other keys will open my vehicle. I can never lock anything of value in my vehicle again, wish I knew that before I bought it.

User's recommendation: You can't count on Chevy to give you a secure way to lock your vehicle.

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ID
#2729849 Review #2729849 is a subjective opinion of poster.
Cons
  • Gm refuses to recognize the problem
Loss
$1
Preferred solution
Let the company propose a solution
New Reviewer

Can’t get a hold of anyone anywhere

I have a 2021 Chevrolet 2500 Duramax it has been broke down for over three weeks the dealership and I would like some customer support

User's recommendation: Buy from a private party.

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ID
#2683577 Review #2683577 is a subjective opinion of poster.
Location
Atascadero, California

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