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General Motors - 2013 CHEVY SILVERADO LT Z71

The paint on top of the truck is peeling off and rusting.I have called and taken it to dealerships know will help me.I have paid a lot of money for this truck want buy another if this the kind of service i am gonna get . lloyds@co.pike.ms.us
1.0
Details
Customer service
Product or Service Quality
Staff
Warranty
I didn't like
  • Poor customer service
#1494897
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General Motors - Chevy cruze

what the *** are you doing about the radiator trans line problem? both my granddaughters have a car each and both have been beside the road. Angry Angry Angry
#1487413
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Purchase a brand new 2019 Buick Envision at 1754km the engine light went on. Brought it in they advised me it was a glitch. Less than a week later at 1800KM the engine light went back on. They advised me theyhad fixed the issue. I left the dealership and drove 5km to...
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#1481781
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General Motors - GM Warranty

I bought a 2015 Silverado brand new. just over 3500 miles the BCM shorted out because of a pinched wire in the courtesy light system. The wire was pinched AT THE FACTORY when the right hand sun visor was installed. The dealer had the truck over a month and when I picked it up I was charged $800 dollars and told it was not a warranty issue. SERIOUSLY??? NOT A WARRANTY ISSUE??? 3500 MILES??? I took this matter clear up to GM Corporate just to be told that they were sorry but there is nothing they could do. In order to be called a "warranty" wouldn't it need to be something they will honor?
#1479380
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I purchased my 2012 Chevy Traverse brand new with a 5 years payment and had it paid off in 21/2 years. Therefore they would not grant the warranty of 100,000. miles for the engine. My 2012 Chevrolet Traverse While operating the vehicle, "reduce engine power" and...
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1.6
I didn't like
  • Motor
#1473578
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Virtually, the customer service department for GM Corporate does not exist because all calls go to voice mail and are not returned. I've called well beyond a dozen times with one call back who said they would call the next day and never did. Even trying to get to the...
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#1472627
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General Motors - Parts not available

NEVER EVER PURCHASE GENERAL MOTORS VEHICLES For several months now we have been told the part still not available due to production problem. It is unacceptable. The part we are waiting for is #26701067. This is not first time we had problems with GM parts.
2.0
Details
Product or Service Quality
I didn't like
  • Not very good
#1466313
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Case # 5008867171 My husband and I have purchased/leased numerous GM products over the years. In the past they have all been great working vehicles and the company has stood behind their products when an issue has occurred. My husbands 2016 Silverado is a lease that we...
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#1465575
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General Motors - NEVER AGAIN

I called them because their dealership lied and sold me a warranty on my brand new car that they said was for 120k miles, but was only ever for 100k. Now that I hit 100k with perfect dealership maintenance on the car I have an oil leak and a coolant leak. I asked them if they would be able to provide financial assistance for my $2,000.00 repair since I am a loyal customer and they said no. I will be getting rid of the Cruze and I have learned from my mistakes. Thank you for showing me how much GM cares about their customer. NOT.
1.0
Details
Customer service
I didn't like
  • No customer support
#1458526
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Contact General Motors Customer Service

Mailing Address:
General Motors
P.O. Box 33170 300 Renaissance Center
Detroit, MI 48232-5170
USA
Phone:
(866) 790-5600
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General Motors Products and Services Reviews

Companies Similar to General Motors

General Motors - Unavailability of Auto Parts on 2019 GMC Terrain

We had a minor accident with our GMC Terrain purchased ten weeks earlier which required replacement of the headlight assembly. (As a side note the cost of the assembly is over $1,000.) Despite numerous contacts with the customer service 800 number, no one was willing to take the necessary steps to solve the issue quickly. Our body shop finally received and installed the headlight assembly after seven weeks. The car rental, alone, was $30+ per day. Do the math!! As a life long Chevrolet-GMC-Oldsmobile customer I don't see us ever purchasing another GM product ever!!
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
I didn't like
  • Poor customer service
  • Unavailability of parts on new vehicle
  • Ongoing costs of keeping my vehicle on the road
#1457985
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