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General Motors - Bad paint 2014 Suburban

1.0
Details
General Motors - Bad paint 2014 Suburban
2014 Suburban taken into shop with blemish in paint on hood in February 2019. Told by employee this was due to heat from engine. This issue has now spread across the entire hood and started on the roof. Upon taking to multiple collision centers I was told this is oxidizing and should be returned to the dealer. After speaking to multiple folks in the shop over an hour and a half, it was summarily dismissed as the can’t do anything as it’s out of warranty. Carl Black will not be selling me another $55k truck again and true to GM as well.
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Review
#1662771 Review #1662771 is a subjective opinion of poster.
Cons
  • Bad clear coat and paint at 5 years
Reason of review
Bad quality
Loss
$3000
Preferred solution
Let the company propose a solution
Tags
  • Suburban 2014
General Motors - 2016 Corvette Stingray don't buy it
I have a 2016 Corvette with less than 5000 miles on it my transmission went out in these guys wants to put a rebuilt transmission in this is horrible this is unreal I promise you I will never buy a Chevrolet or GM product ever again this is what they want I have been...
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1 comment
Anonymous
#1539938

Sounds like they've changed their policy ... they fixed my (then 3 years old) 1991 Corvette that was over 6 months past warranty because it was April and I told them I put the car away for the winter in October and this was the second day out.

"Many of our Corvette owners do the same thing to preserve their cars and we will replace your (then) $850 ignition system components at no charge to you. Thank you for your purchase of Chevrolet."

Review
#1329537 Review #1329537 is a subjective opinion of poster.
General Motors - Warranty will not cover busted Engine
General Motors - Warranty will not cover busted Engine
9/15/17- Purchased 2014 Chevy Equinox, also paid $2500 for an extended warranty with CNA National 7/18/18- Vehicle just shut off while driving for maybe 10 minutes. It felt as if the battery had died. Please note I had no other issues prior to this with the vehicle....
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Review
#1316967 Review #1316967 is a subjective opinion of poster.
1.0
Details
General Motors - FAULTY TIRES
General Motors - FAULTY TIRES
My name is Sharon DeSousa. My parents own a 2016 Chevy Traverse which is now almost 2 years old and has 31748 miles on it. All 4 tires are showing visible cracking and dry rot in between the treads and on the sidewalls. After a visit to Kurtis Chevrolet morehead city...
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1 comment
Anonymous
#1572096

It looks like dry rot likely caused by dry conditions I think you live in a dry area because I have seen this before and most of the vehicles were form desert areas sout low humidity and high tempture and low precipitation

Review
#1259293 Review #1259293 is a subjective opinion of poster.
Cons
  • Gm refuses to recognize the problem
  • Poor quality and ignore complaints
  • Quality of products
Reason of review
Poor customer service
Loss
$411
Preferred solution
Full refund
General motors is *** me off
General motors is *** me off
General motors is *** me off
General motors is *** me off
i bought a 2005 silverado 3years ago and it had many many problems that the dealer fixed under warranty. here now in 2017 i had a blower motor RESISTOR FIRE and GM investigated the issue and could not determin the cause, this is because i made an insurance claim with...
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1 comment
Anonymous
#1364916

Blower motor resistor is bad in my 2007 Colorado also. Russian part.

The Chinese replacement is no good either. RECALL ALREADY GM!!!!

Review
#1090807 Review #1090807 is a subjective opinion of poster.
Reason of review
Bad quality
Featured
1.9
Details
General Motors - Cadillac CTS is a health hazard!!!
I purchased a beautiful and expensive 2008 Cadillac CTS. It is well maintained. Then all of a sudden my wife, my 3 small children, and myself started coming down with respiratory illnesses, and sinus ailments. Then around the same time I noticed the inside of my...
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5 comments
Anonymous
#1429923

I understand your frustration, and your situation definitely sounds frustrating and unfortunate, but having water leaks in a 9 year old used car really isn't something that the manufacturer should be expected to get involved with. Unless you can somehow show that the water leaks or mold growth are due to some kind of failure or oversight in the original design of the vehicle, then you're just unlucky, as much as that sucks to hear.

A friend of mine bought a 2008 Audi A4 used, and ended up having to replace the engine due to water damage of some electronics that fried some modules, and destroyed the engine. That wasn't Audi's fault however, and it was handled through a warranty that they purchased when they bought the car from the used car dealer.

I recommend you do some legwork, find out what the cause of this really is, and try to determine if it could actually be something lawsuit-eligible, otherwise, you just have an unfortunate situation, that frankly would be handled in the same way regardless of if the car was a BMW, Kia, Cadillac, or any other car out there.

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Review
#1085274 Review #1085274 is a subjective opinion of poster.
Reason of review
Bad quality
1.6
Details
General Motors - ZERO Support from GM for new 2015 z51 Vette!
I purchased my new Vette July 15th, 2015. I'm been at service over 25 times for multiple issues and re-occurring issues that can't get resolved. I finally processed the Lemon Law since I got no support from GM. Prior to that they closed three cases, I was forced to...
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Review
#946588 Review #946588 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Clicking Noise
  • Driver Seat Noise
  • Hud Double Image
1.0
Details
General Motors - 2015 GMC Canoyn (LEMON)!
TO: GMAC 8-2-2016 RE; 2015 Canyon Pick up vin# Dear Sirs, Having previous good experience with GMC I returned to your brand for my new purchases. My last GMC was a 2003 and I put nearly a quarter of a million miles on it before it was...
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2 comments
Anonymous
#1281699

reaching 30K miles now - same truck as above!

I HATE THIS TRUCK!!!!!!!

I have honestly tried to keep emotion out of this, but I have been HAD!!! This truck is junk!

I just don’t know what to do, I don’t blame Walzer I blame GMC

The radio for the FORTH time has completely re-set

• Right from the very start this radio has had issues.

• ALL of my contacts and information GONE! • All my custom settings GONE! • The voce command back on for navigation. • The heads up display – all my radio presets.

• The dimmer keeps changing on and off even during the day. • The door CHIMES ARE VERY, VERY LOUD!!!!!!!!!! • And with the door open and the key it keeps graduating louder and louder!!!! • The radio never really shuts off it just mutes the sound so the program still runs.

• Maps are so out of date – I’m constantly driving OFF road in well-established neighborhoods. • Navigation still gives LAST SECOND exit information ( have missed so many) It is not safe to be forced to change - lanes at the last possible second. • Why does the computer take SO LONG to boot??? • The outlet for the trailer plugs is loose.

• The carpet and headliner was cut to short. • LOCK light on instrument cluster is on after motor is started quite a few times. Not consistent. • If the WI_FI is on my phone the truck blocks it from working because I do not subscribe to your wi-fi service so I have to turn my wi-fi on and off on the phone EVERY time I use the *** truck!

The driver’s window went “nuts” the other day it was about half way down and shuttered up and down I left the Butten alone and it kept going then even re-pressing the button it kept on for 10 seconds or so. Auto window controller has always been touchy with regard to the auto up and down anyway. WHY IS THERE NO POWER??? The literature said this can pull 7000 LBS --- OK, than what is wrong with this thing???

I try to pull less than ½ that weight and I have to be very careful not to over rev the motor!!!!! At 7MPG! I can’t pass anyone, I can’t use the cruise control during a tow because I’m afraid the motor is going to blow!! The motor is OBVIUOSTLY WAY TO SMALL even for the truck all by itself let alone to tow trailers.

I expect it to live up to (reasonable) EXPECTATIONS! This truck so far has not even come close!

From that and for $44K it’s no joke - or any value to me if it DOES NOT WORK!!!! Unacceptable!

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Review
#929073 Review #929073 is a subjective opinion of poster.
Cons
  • Just do not care buyer beware
Reason of review
Poor customer service
Loss
$44000
Tags
  • 2015 Canyon
  • 2016 GMC Canyon
Featured
1.0
Details
General Motors - CAR FIRE OF CHEVROLET CAPTIVA
MY CHEVROLET CAPTIVA LT, PETROL, 2008 CAUGHT FIRE OUT OF THE BLUE. AS I WAS LATER INFORMED THIS CAR WAS RECALLED ACROSS THE WORLD FOR CAR FIRE POSSIBILITY/HAZARD. THE CAR WAS IMPORTED FROM THE UK TO CYPRUS IN 2010. VIN KL1CD26RJ8B257085. THE FIRE WAS CAUSED FROM THE...
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2 comments
Anonymous
#1170054

That is what car insurance is for.

Maybe they will pay a claim, but not sure due to the fact you did not have the recall work performed to prevent the fire.

At least you can ask and see.

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Review
#849892 Review #849892 is a subjective opinion of poster.
Cons
  • Dangerous vehicle
Reason of review
Damaged or defective
Loss
$30000
Preferred solution
Full refund

Contact General Motors Customer Service

Mailing Address:
General Motors
P.O. Box 33170 300 Renaissance Center
Detroit, MI 48232-5170
USA
Phone:
(800) 521-7300
All General Motors Contacts
2.0
Details
General Motors - 2011 Chevrolet Cruze Review from Lindsay, Ontario
I had my cruze taken in for an issue with air coming out of the vents. My boyfriend said it was the cabin air filter. I took it jn to get checked anyways as i had some free time. They start working on the vehicle prior to conesnt and "replaced" it. They charged $180...
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1 comment
h.kitchener
#1115112

Actually, the Cruze is a joke of a car, not just GM. Cabin filters are somewhat hard to find unless you go to an auto parts store but yes, you can change them yourself easily-enough.

If they do clog up then the outside air coming thru the vents is not filtered, but that's no real problem.

Everything still works except outside air is no longer filtered. Appears you were scammed by whomever did the work.

Review
#794239 Review #794239 is a subjective opinion of poster.
Reason of review
Bad quality