I had to remove a roof rack from 2003 Pontiac Vibe due to a water leak (apparently a common problem with these). Some small plastic attaching clips/studs broke in the process, and now I can't find replacements or even get a part number from anyone to search. No photo...Read more
Oil consumption is no joke. I suffered with this issue and same symptoms for two years (since starting a month after purchasing the vehicle) and having to go to 3 different dealers until I contacted corporate and the 3rd dealer got in touch with me and said he would...Read more
I own a 2011 Silverado along with 4 other gm vehicles I purchased new over last 14 years. Truck broke down on way to work last week. Left it on side of road as engine power wouldn't propel me any faster that 25-30mph. Came back at end of day with a scanner to read...Read more
- Friendly staff on customer service
I have a 2012 Equinox 4 cyl. It has electric steering, 82000 km While driving at highway speed in a straight line a noticeable sticky spot occurs where it takes extra effort to move the steering wheel to make a correction. The extra effort required to correct the...Read more
- I like the pickups and vans
Resolved: General Motors in Norristown, Pennsylvania - Carfagno Chevrolet, Plymouth Meeting, PA
I took my car in for service on 3/20/15 and I dealt with Zanfra (dark hair) and I have never felt so uncomfortable. I need a shuttle ride and she made it seem like it was such a big ordeal. If it was such a big ordeal they should not offer a shuttle. She gave me such attitude and there is no team work. She has such a bad attitude and her language and how she talks about other customers in front of other customers is not a good business practice to have someone with such an attitude working with customers. I have never been someone where, where an employee was talking about customers like that. She also complained how Joe lets everyone do what they want and maybe he needs to work out here an deal with these customers. The shuttle drive was very nice and made me feel welcome and when I was leaving a lady with blonde hair said if I ever need anything to call her. I bought my car here and bring it in for service and never experience what I experienced. I will now find another dealership to have my car service. VERY POOR SERVICE!!!
I didn't like
- Customer service
To whom it may concern, I am writing this letter in regards to my total dissapointment with Porter Chevrolet and Chevrolet in general. I took my car there as always with no problems to get a air bag recall fixed. My wife picked the car up and everything was good for a...Read more
I didn't like
- Service techs
- Run around for warranty work
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