Rating: 5 Stars Clear all filters (10 of 834 reviews match)
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General Motors - Squealing brakes.

4.9
Details
This is the second 2500 4x4 thatbhas extremely annoying brake noise. I had a 2016 Denali with the same problem. I now have a 2017 HD 2500 high country. I would think a $70k vehicle could go better than that. I owned a 2008 Liz hd 2500 brakes lasted 256000 miles and never a squeak.
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Review
#1250258 Review #1250258 is a subjective opinion of poster.
Reason of review
Bad quality

General Motors in Hill City, Kansas - New car buy

5.0
Details
I buy the new buick encore 2017 in brickell gm dealerI buy the new buick encore 2017 in brickell gm dealer and this the best people in assistant at the customer , in special carlos hernandes and the sales manager I glad to speak I recommended to every body ,great people and very friendly I hope continued ,because I buy 3 cars in this dealer thanks so much for the attention and good bless this people {{REDACTED}}
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Review
#1127758 Review #1127758 is a subjective opinion of poster.
Pros
  • Sales representative
  • Buick
Reason of review
Good customer service

General Motors in Fairport, New York - 2016 Enclave transmission

5.0
Details
Only having 900 miles my transmission went. I have rented a home in Daytona Beach and I intended to leave but know I have to wait for the car to be repaired. What do I do if this happens on the way to Florida? Will GM give me a car to use while I leave it? I need to know what I my options are since it is to late to get a refund on my rental. Barney Quinlan Vision Buick in Penfield, NY
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Review
#801981 Review #801981 is a subjective opinion of poster.
Reason of review
Bad quality
Resolved
5.0
Details
I own a 2011 Silverado along with 4 other gm vehicles I purchased new over last 14 years. Truck broke down on way to work last week. Left it on side of road as engine power wouldn't propel me any faster that 25-30mph. Came back at end of day with a scanner to read...
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1 comment
R2fish
#1111664

Commenting ony own review to advise that I gave 5 stars where I feel it is deserved, bit I gave ZERO stars in the two categories that mattered that were customer service and/or problem resolution related. Those don't register! So understand despite 5 stars in some areas, I am one paused off consumer!

Review
#789862 Review #789862 is a subjective opinion of poster.
Pros
  • Friendly staff on customer service
Reason of review
Blind enforcement of Company policy. No local common sense allowed.

General Motors in Baytown, Texas - Purchase of new truck

5.0
Details
purchased a new chevy silverado Z71 Southern comfort Black Widow from Tooran Foley in Mississippi.Purchased the extended warranty as well. Was told that the truck also came with a 2 yr,free oil change and tire rotation. Was also told GM would honor service and warranties anywhere in US. Well got to Ron Craft in Baytown Texas , for my first oil change and tire rotation and and find out that not the case. It would have been the case if i purchased the truck there tho. This is my first Chevy and my 7th new puchase. all others have been fords were i have always got dependable service and no problems from there trucks. Got a feeling im gona regret this purchase already. Should have bought the Ford Raptor instead.
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Review
#764720 Review #764720 is a subjective opinion of poster.
Pros
  • Truck so far
Cons
  • Way gm warranties there autobiles
Reason of review
Warranty issue

General Motors in Clintonville, Wisconsin - *** Bush distroyed the economy and peoples credit!

5.0
Details
2008 I lost $34,000 in my 401K,lost investment properties, Filed bankruptcy! Had two work related job injuries, was terminated, last my home! Credit was destroyed. Rebuilt my credit, so I thought. Looking at a 2015 Lt pickup. Payed for a credit score which was a 682. When I applied for financing the Credit Bureau showed high 562, both Scores were Trans Union! Go figure! And then you look at Credit Karma and that's another score that means nothing! Then we take a family trip to Detroit and see the HUGE GM building and see why people like me cant get a loan for a new vehicle! The Government bailed a lot of businesses out! GM was saved buy tax payers money! It's just not right! Dennis Wied
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Review
#671294 Review #671294 is a subjective opinion of poster.
Pros
  • High priced
Reason of review
Poor customer service

General Motors in Lincolnton, North Carolina - Failed injectors on lb7

5.0
Details
I also have a 2004 diesel lb7. All 8 injectors replaced under warranty under 50,000 miles ago. I had to pay over$2000 in labor, they covered injectors. I took my truck to local GM dealership for a routine oil change. On the way home an injector failed. I had no symptoms of an impending injector failure. They wanted $4500 to replace all 8 injectors AGAIN! This is a known problem with an extended warranty to replace the injectors. So, they put in remanufactured injectors and it's a matter of time until these go bad again! So, after weeks of being given the run around by 3 different senior advisers, Sharon, Michelle, and Eric with GM, fake offers of what they might be able to do, their answer is to offer me $2000 off a new truck! Next step was a supervisior named Montez (they won't give you last names). He too said nothing more could be done, went on about truck being out of warranty (well duh!) That is a slap in the face. I can go into any dealership and get $2000 off a new truck. All I want is for them to back their faulty injectors. I will NEVER buy another GM product. What they do do consumers is unethical and wrong. I will tell every person I'm in contact with about his, including social media. I am suspicious the dealership created this failure thinking they could pull this *** with a woman, although I know I could never prove it though. They need to back their faulty products....they created my problem period! I think a call to the media will be my next step.
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Review
#651388 Review #651388 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$4500
Preferred solution
Let the company propose a solution

Other Product Review

5.0
Details
Im not pissed at GM but am at parents who forget their toddlers in the vehicle after arriving to their destination. Just happened again in Florida. PLEASE MAKE A VEHICLE THAT ALERTS THE DRIVER WHEN THE VEHICLE ENGINE TURNED OFF AND A REAR SEAT SEAT BELT IS,STILL FASTENED. WE HAVE IT FOR LIGHTS LEFT ON. WHAT ABOUT KIDS LEFT ON? Thank you. Eli A.
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Review
#644967 Review #644967 is a subjective opinion of poster.

General Motors - Transmission Review from Angleton, Texas

5.0
Details
My transmission had a total failure at 55,000. Two months out of warranty. Nobody would offer any assistance. It's a 2010. I traded in my 2010 today for another Chevy model. I was wandering if any transmission recalls are a possibility. I talked to Chevolet today and they told me they would honor a recall even if I had traded it in. I paid 3900 out of my pocket for a new Chevy transmission at an independent repair.
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Review
#622108 Review #622108 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact General Motors Customer Service

Mailing Address:
General Motors
P.O. Box 33170 300 Renaissance Center
Detroit, MI 48232-5170
USA
Phone:
(800) 521-7300
All General Motors Contacts

Car Service Review

5.0
Details
I took my suv to labadie in bay city, mi., and the staff there is very unprofessional. It appears they enjoy giving the customer the run around. I will never buy another vehicle from that dealership again. So to anyone looking to purchase a new or used vehicle, this is a warning. Do not shop at labadie dealerdhip in bay city, mi.
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Review
#593060 Review #593060 is a subjective opinion of poster.
Reason of review
Poor customer service